Clinical Healthcare Support Worker - Band 3 Breast Imaging

at  Gloucestershire Hospitals NHS Foundation Trust

Knowledge, Skills, Experience and Aptitude Required Have a confident approach and mature outlook. Possess good communication and interpersonal skills. Have basic computer skills to enter patient data correctly on NBSS/CRIS etc To show initiative and have appropriate organisational, planning and decision making skills within a supervisory environment. To provide a high standard of patient care during and after imaging investigations in accordance with instructions and training received showing a sympathetic and caring approach to patients.
Have a good telephone manner. Have a good level of fitness Able to multitask. To work to agreed standards and protocols. Good team working skills.
Well motivated. Will undergo on the job training. Annual attendance in the mandatory training programmes. Key Result Areas Service Delivery To escort patients to and from x-ray rooms, ultrasound examination rooms and where necessary, to assist with dressing and undressing Assess and evaluate needs of individual clients to accommodate their clinical needs, for example overcoming language barriers and disabilities, referring any clients outside of the scope of practice to the supervising radiographer.
Laying up of sterile trolleys in a timely manner for interventional procedures and decanting correctly following procedures. Assist as required with patients undergoing interventional procedures in accordance with instructions and training received. Report to the Radiologist, Breast Clinician or Radiographer if patients are unwell. To ensure that the ultrasound equipment is prepared and cleaned to a standard appropriate for the examination of clients.
To carry out deep clean once per week of stereo and ultrasound equipment. Provide an excellent standard of care to all patients and clients at all times. To answer the telephone and deal with enquiries taking action, or seeking advice and assistance from more senior staff as and when required. To be self-directed and able to work efficiently and organize own workload.
Administration and Clerical Enter correct client/patient attendance data on the NBSS/CRIS systems for clients/patients attending for examination. Update client/patient records and follow up on information given in accordance with scope of practice. Assist departmental office staff with clerical duties as required. Maintain client and patient confidentiality at all times in accordance with NHSBSP PIAG Section 60 policies

Please refer the Job description for details