Clinical Operational Lead -Virtual Wards, Surgery Division, Band 8a

at  Gloucestershire Hospitals NHS Foundation Trust

Clinical & Operational: - Accept referrals via agreed protocols, inclusion and exclusion criteria within the service - To draw appropriately from a range of assessment tools and methodologies - Ensure that care is delivered with a clinically safe, cost-effective and evidenced based approach - Support and share the best practice in the development and delivery of virtual wards - Have the ability to operate in a highly political and sensitive environment, adopting a non - judgemental, but influential approach - Plan and prioritises own workload, exercising autonomous professional responsibility and attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate - Provide clinical supervision to all members of the multi-disciplinary team who are involved in the virtual ward pathways - Evaluate clinical competence of staff using a performance framework and standard tools of measurement - Complete all requirements relating to data collection within the service and keep coherent records of all clinical activity in line with Trust policies and guidelines - Carry out clinical audits of service line performance, including patient feedback and evaluations, and collate and disseminate the results for feedback Quality & Performance: - Take overall accountability for the development and maintenance of quality improvement outcomes for patients, ensuring that there is regular reporting in place and action plans for improvement, where necessary - Understanding of the importance of value for money and efficient use of resources in the design and implementation of pathways across the Division - Actively support the improved outcomes for patients by driving up the continued quality of care - Provide strong and consistent leadership and have the ability to work across boundaries, divisions and systems - Support and enable the delivery, review and evaluation of the virtual wards, and act upon areas for improvement - Actively lead on specific pieces of project work as defined by the Divisional Director of Operations Surgery - Make a significant ongoing contribution to programmes of research, audit and evaluation in both the local and national programmes for virtual wards - Adhere to the national guidelines and expectations around the virtual ward agenda. Act upon requests for information swiftly and professionally - Engage and develop sound relationships with patients, members of the public and key external stakeholders within the Voluntary Sector, to ensure that the best quality care and resources are available to our virtual ward patients - Have a sound understanding of health inequalities and how these can particularly be linked to the opportunities around virtual ward provision. Actively work towards the reduction of health inequalities within the virtual ward agenda Continued on Job Description Professional: - Develop and maintain clinical skills and knowledge necessary to deliver an evidence-based service - Adhere to the relevant code of practice at all times and operate within the scope of professional practice - Uphold organisational policies and principles, and have a sound understanding of the relevant guidance around virtual wards, Hospital@Home etc and show a contemporaneous knowledge and understanding of advances and developments in the sphere of the NHSE virtual ward agenda - Maintain an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensures that the Division meets their duties to uphold and promote equality Continued on Job Description Leadership & Management: - Influence others to ensure the adoption of virtual ward principles and ensuring that patients are reviewed effectively - Establish cross-system working to ensure appropriate health and social care support is provided in the right setting following discharge from hospital and being transferred onto a virtual ward pathway - Oversee a system of real-time and high-quality discharge data as required, including ensuring the organisation provides timely responses for the regional and national reporting requirements, and ensure the local system uses this information and learns lessons from the findings - Audit and analyse relevant data to predict future needs of the virtual ward service to enable services facilitating discharge can meet service and organisational demand - Manage competing pressures, be able to delegate when appropriate and have skills in place to be able to prioritise workload effectively responding to tight deadlines - Provide an appropriate level of challenge within the Division to ensure that service lines are supportive and engaged with the pathways to maximise the opportunities Continued on Job Description. Service Development: - Take responsibility for developing policy and guidelines for virtual wards, including briefings, commissioning arrangements, business or resource allocation requirements, as appropriate - Be responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines which may impact on the Division, organisation or wider stakeholders - Have the ability to propose changes to the overall programme and make recommendations for project delivery accordingly, and promote the adoption of innovative strategies and techniques - Ability to organise and plan a complex range of multi-faceted activities with a significant number of links and inter-dependencies - Be responsible for the documentation of risks, issues and lessons learned, and where appropriate facilitate lessons learned workshops with stakeholders - To ensure that the needs of people with protected characteristics are addressed within local services and future service developments Continued on Job Description Financial & Information Management: - Manage a budget for the service, ensuring financial probity - Monitor and assess the needs of the service in order to provide recommendations for improvement, including the appropriate allocation of resources - Have a sound understanding of the procurement of services to support project delivery - Provide advice and prepare strategic reports and briefings for directors and other stakeholders, and present these as required - Have the ability to undertake in-depth analysis, interpretation and production of complex and multiple reports including financial returns - Manage a budget for the service, ensuring financial probity Continued on Job Description.
Education & Development: - Take an active role on the research and audit of local, regional and national initiatives with regards to the establishment and development of virtual wards - Establish robust methodologies in order to monitor and evaluate implementations of service change. Ensure the use of validated assessment tools and review of intervention outcomes, in order to ensure that a high-quality evidence-based service is delivered - Work with colleagues and key stakeholders to identify the skills required for virtual ward staff. Develop learning and development resources, competencies and performance indicators - Demonstrate evidence of clinical knowledge and involvement in national clinical networks - Ensure that the virtual ward service is on every agenda regards workforce, recruitment and retention Continued on Job Description Communication & Attributes: - This is a leadership role within the organisation supporting strategic service redesign implementation, which requires the post holder to have knowledge and experience in change management - Will be required to interpret and implement relevant national policies, procedures and guidelines, advising on their affect and implications - Develop and maintain professional communications and networks within the organisation and at local and national level - Ensure communication mechanisms and processes are in place to negotiate and consult with a range of stakeholders, which will include independent organisations, regulatory bodies, service users, senior leaders, Board members in order to achieve demonstrable and measurable project / programme outcomes - Contribute to an open, proactive and collaborative culture, supported by effective multiple communication systems and processes that promote awareness and contribute to high levels of staff satisfaction Continued on Job Descriptio

Please refer the Job description for details