Clinical Receptionist & Booking Clerk - BDGH/Retford MSK

at  Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

An exciting opportunity has arisen for an experienced Receptionist/ Booking Clerk, to join Clinical Therapies Administration team based at both Bassetlaw Hospital and Retford Hospital.
A flexible approach to work is an essential part of the post, in line with Clinical Therapies Service Policy.
The successful candidate will be enthusiastic about challenges of a busy working and constantly changing environment, with the ability to remain calm under pressure and to achieve strict deadlines. You will be a highly motivated individual, with the ability to motivate and influence others, suggest and implement ideas to improve service performance and efficiency and will have excellent communication skills.
Working as part of a multi professional team your main objectives will be to provide full reception duties within Clinical Therapies Administration & Clerical Team, developing efficient and effective services, managing resources to achieve national and local quality and performance targets. You will be responsible for working closely with the central booking services and Team Leaders providing expertise in the proactive management of patient pathways. You will be responsible for the day to day reception duties of the MSK & CATS Service as well as the clinic preparation duties, ensuring effective management of referrals and appointments, monitoring & answering patient phone calls.
The post will be based at the Bassetlaw Hospital site, with an expectation to travel to Retford Hospital, and occasionally Doncaster Royal Infirmary, to ensure service coverage across both sites and attend training.
Doncaster & Bassetlaw NHS FT is one of Yorkshire’s leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas. Our services are based over three main hospital sites employing over 6,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities in order to grow their career, so whether you spend just one year or fifty with us, it’s our pledge to help you Develop , Belong and Thrive , Here .
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to support a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

WE OFFER A RANGE OF BENEFITS INCLUDING:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement commencing at 27 days holiday per year plus bank holidays (pro rata).
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways
  Please see the attached job description and person specification, for further details. Please ensure you read both documents carefully.
  Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential

Please refer the Job description for details