Clinical Research Assistant

at  Spokane Urology PS

JOB SUMMARY:

The Clinical Research Assistant is responsible for supporting the research staff such as preparing the laboratory/exam rooms, processing research patients, taking vitals/samples and organizing data. As a partner with the Certified Medical Assistants, the position will also work in the capacity of a MA while not performing clinical research duties.

SKILLS & ABILITIES

Technology Skills: Knowledgeable with Word and Excel spreadsheets; Proficient interpersonal, keyboarding, and organizational skills; Proficient use of computers, scanners, printers, multiple line phone system, faxes and other office equipment.
Adaptability/Flexibility: Able to multi-task, be detailed oriented, problem solve and prioritize responsibilities; able to adapt to constantly changing circumstances while maintaining a professional perspective; engages in continuous learning, adjusts the application knowledge, skills and abilities while addressing new challenges as contextual realities change; demonstrates efficient use of time and ensure work is accurate and of high quality.
Customer Service: Demonstrates excellent communication and telephone etiquette skills; able to establish and maintain effective working relationships with patients, colleagues, physicians and the public; successfully manages interactions with challenging or difficult people.
Teamwork: Work well both independently and as a team member; readily shares information, knowledge and personal strengths; seeks to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes; is courteous, tactful and has a team spirit; readily able to communicate in a clear, concise, effective and timely manner. Is able to communicate in a verbal or written manner; able to display well developed listening skills.

MENTAL/PHYSICAL REQUIREMENTS:

• Work may require sitting for extended periods of time; also stooping, bending and stretching.
• Work may be stressful at times.
• Must be able to lift 20 pounds at a time.
• Requires manual dexterity sufficient to operate a computer keyboard, operate a calculator, telephone, facsimile machine, photocopier, and other office equipment as necessary.
• Requires normal range of hearing and eyesight.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

· High School diploma; prefer an associate degree for clinical research work.· Must hold a current Certified Medical Assistant certification in Washington, or be able to obtain a Registered Medical Assistant certification in Washington.· General understanding of medical terminology.· Professional attitudes sufficient to demonstrate honest, ethical and compassionate behavior, take responsibility for own actions and be forthright about errors or uncertainty, display flexibility, function effectively under stress, adapt to changing environments, and function as an active, cooperative member of the health care team.· Efficient at multi-tasking.· Team player that can work well on own without constant supervision.

PREFERRED QUALIFICATION

· Prior work experience in a direct patient care setting preferred.· Experience with EPIC software preferred but not essential.· Knowledgeable and proficient in computer applications (Excel/Word), with the ability to learn new software programs and expand knowledge on new computer systems.
Compensation details: 20-26.88 Hourly Wage
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OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this Position. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements: