Clinical Scheduler

at  OMS360

JOB SUMMARY:

Responsible for efficiently scheduling patient consultations and procedures, coordinating appointments, and providing exceptional customer service. Utilizes electronic medical records systems to maintain accurate patient records and adheres to HIPAA regulations while collaborating with healthcare providers to ensure a seamless scheduling process.

QUALIFICATIONS:

? Effective written, verbal, and electronic communication that is professional in both content and delivery.
? Ability to maintain confidentiality.
? Proficient in multitasking between various priorities including scheduling appointments, coordinating procedures, and delivering “white-glove” customer service.
? Minimum of a high school education or equivalent is required.
? Healthcare and/or dental experience.

? Effective use of the phone in a courteous, friendly and professional manner to schedule appointments.
? Ensure patient data is accurate and current by reviewing it with patient. ? Document patient information in computer.
? Maintain patient confidentiality with all information provided.
? Great attention to detail and ability to prioritize
? Confirm appointments daily.
? Respond to online referrals daily.