Operating Company: Spark
Location: Vila Nova de Gaia,Porto,PT
Date Posted: June 4, 2024
Req Number: R5019907

JOB DESCRIPTION:

Envista is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you passionate about making a difference in orthodontics? We are seeking a dynamic and dedicated Clinical Specialist to join our team at Envista. You will be based remotely in Portugal. As a key member of the Onboarding & Clinical EMEA team, you will play a pivotal role in supporting our EMEA team across various functions, from sales and digital lab to marketing and education.

Are you a dentist with experience in clear aligners and with proficiency in Damon System? As a valued member of our team, you’ll be responsible for addressing clinical questions and topics from Ormco customers related to our top of notch products.

Responsibilities:

• Escalate and address clinical inquiries, complaints and adverse events promptly.
• Provide proactive clinical support for customers, ensuring effective resolution.
• Utilize expertise in clear aligners brackets and wires to assist customers in the process of treatment planning.
• Offer guidance on software utilization related to orthodontic treatments.
• Collaborate with cross-functional teams to enhance customer experience and product development.

JOB REQUIREMENTS:

• Licensed dentist with a focus on orthodontics.
• Proven experience with clear aligners and proficiency in Damon System (Ultima).
• Strong problem-solving skills and ability to address clinical inquiries effectively.
• Excellent communication skills for providing customer support.
• Proactive attitude towards identifying and resolving issues.

If you feel that we just described who you are, and if on top of English language you have a native level of Portuguese language , we’re looking for you! Apply now and be part of the best team ever!

Please apply with an English version of your CV.

LI-EU

LI-Remote

• Escalate and address clinical inquiries, complaints and adverse events promptly.
• Provide proactive clinical support for customers, ensuring effective resolution.
• Utilize expertise in clear aligners brackets and wires to assist customers in the process of treatment planning.
• Offer guidance on software utilization related to orthodontic treatments.
• Collaborate with cross-functional teams to enhance customer experience and product development