Clinical Support Representative, Sports Medicine - WA
Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.
Reporting to our Regional Sales Manager SPM, the key objective of this role is to provide clinical support, and undertake training activities, for products and services to customers within the hospital environment.

What will you be doing?

• Provide outstanding clinical support to customers on products; maintaining a high level of product knowledge.
• Support surgical procedures on a range of products on an ‘as required’ basis.
• Handle the clinical training and in-servicing schedule in alignment with the sales strategy.
• Improve operating efficiencies including management of surgeon preferences and integration of warehouse and customer service initiatives.
• Ensure the appropriate execution of the shared calendar.
• Provide support in the capacity of a Territory Manager if required.

What will you need to be successful?

• Prior orthopaedics theatre nursing experience
• Proven experience in a similar clinical support role in surgical devices, ideally in orthopaedics
• Physiotherapy background may also be considered
• Good understanding of the operating theatre environment and surgical procedures.
• Good understanding of the Australian public and private healthcare system
• Extensive understanding of orthopaedic products and industry - technical terminology and clinical knowledge
• Good interpersonal skills and the ability to develop relationships with internal and external customers.
• Highly passionate about exceeding customer expectations
• Attention to detail and committed to excellence.
• Outstanding problem solving skills.

To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, please note that only shortlisted candidates will be contacted.
You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

• Inclusion, Diversity and Equity - Committed to Welcoming, Celebrating and Growing on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
• Sustainability: Our strategy reflects the social, environmental and economic aspects of sustainable development. Learn more about our Sustainability strategy.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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• Provide outstanding clinical support to customers on products; maintaining a high level of product knowledge.
• Support surgical procedures on a range of products on an ‘as required’ basis.
• Handle the clinical training and in-servicing schedule in alignment with the sales strategy.
• Improve operating efficiencies including management of surgeon preferences and integration of warehouse and customer service initiatives.
• Ensure the appropriate execution of the shared calendar.
• Provide support in the capacity of a Territory Manager if required