Clinical Systems Support Analyst

at  Cambridgeshire and Peterborough NHS Foundation Trust

We are currently looking to recruit an enthusiastic, passionate and highly motivated Clinical Systems Support Analyst to join our Clinical Systems Team in supporting the Trusts core clinical systems and electronic patient records.
The ideal candidate will have a strong team work ethic and sense of accountability, accompanied by an ability to manage priorities and ability to support a number of short, medium & long term projects.
As a member of the Clinical Systems Team, this challenging and rewarding role will include providing support to clinicians, managers and other colleagues on the most effective and efficient use of clinical systems through design, configuration and development, assist in the provision of a clinical systems help-desk function and undertaking training activities.
In return we will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.
The Clinical Systems Team are involved in maintenance, support, training, support of end users and projects.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community then we want to hear from you.
To provide first and second line support to end users for systems used in CPFT, including the operation of a clinical systems helpdesk function under the direction and guidance of the Clinical Systems Manager or their delegates. These systems include (but are not limited to) SystmOne, MHCT, OpenWard, PC-MIS, e-Referral.
Troubleshoot minor technical issues and offer resolution or re-direct to the correct team/person Deliver training sessions as outlined by the Clinical Systems Manager or their delegates, through face to face training or online technologies.
Ensuring all training materials are up to date and appropriate. Monitoring, advising and maintaining data quality and information governance requirements.
Carry out system configuration work as required and specified by the Clinical Systems Manager or their delegates Carry out the necessary amendments to the Smartcard access according to the guidelines and policies provided by the Clinical Systems Manager and RA manager Provide administrative support to the Clinical Systems department when requested, including booking meetings, taking minutes of meetings, managing calendars etc.
Ensure that their access to any systems used within CPFT is in accordance with security and confidentiality policies and procedures related to Information Governance, data protection.
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.
Please refer to the attached job description and person specification for full details of responsibilities
To provide support to the CPFT Clinical Systems Team in day to day running of the service
To provide support to clinicians, managers and other colleagues on the most effective and efficient use of clinical systems.

Promote and champion the use of technology to enhance clinical service.

• DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website

Please refer the Job description for details