Cloud & HPC Senior Application Engineer

at  Ansys

Requisition #: 14101
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Take a leap of certainty … with Ansys.

MINIMUM EDUCATION/CERTIFICATION REQUIREMENTS AND EXPERIENCE

• Required education and degree type: BS or MS or PhD in Cloud, High Performance Computing (HPC) Engineering or related field.
• Required minimum years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3
• Proven experience with work on one or multiple Cloud Service Providers (AWS, Azure, Google Cloud, …)
• Strong interpersonal and communication skills
• Strong leadership and mentoring skills.
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
• Track record of delivering exceptional customer outcomes and revenue impact
• Projects a professional image and demonstrates business acumen, driven to succeed
• Ability to travel up to 25% of time.
• Demonstrated experienced in driving customer business development
• Creative and innovative mindset on how to analyze a situation and take actions
• Excellent communication skills with capacity to adapt to the audience (from C level to Analyst)

PREFERRED QUALIFICATIONS AND SKILLS

• Preferred education and years of professional experience in an engineering SW environment: BS+10, MS+8 or PhD+5
• 4 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
• Ability to interact effectively with senior business managers and C-level executives
• 2 years of experience with Cloud technology and offering
  At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advancement.

Our Commitments:

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values:

• Adaptability: Be open, welcome what’s next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions:

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

SUMMARY / ROLE PURPOSE

The Cloud & HPC Senior Application Engineer works on all the ACE activities related to Cloud and HPC solutions proposed by Ansys. S/he has a key role in provide expertise to customers on how to best utilize the different Cloud solutions.
Examples of key activities are : demo Cloud solutions to customer, assist customers with the implementation of Cloud solutions, provide technical assistance to the users, advise on the best solution to fulfill customer’s needs.
The Cloud & HPC Senior Application Engineer can work for any customer no matter the region or the customer segment (GTM).

KEY DUTIES AND RESPONSIBILITIES

• Be the interface to DevOps (BU & ACE)
• Execute IT & Cloud related technical activities to enable customers with Cloud solutions
• Develop tools and methods to the ACE team to deliver on their responsibilities
• Review recurring customer technical issues / system issues and advise on product improvements
• Review / monitor performance of the solutions / systems
• Assist the ACE teams on recommend tools & best practices
• Perform a Cloud technology watch to keep accurate knowledge and skills on Cloud
• Coach / Train ACE team on new technology
• Assist with the investigation and resolution of technical issues with customers (SRs, Forum, …)
• Help publish recommendations / best practices for customers (FAQ, Forum)
• Contribute to technical meetings when needed
• Help prepare the team for future products