Cloud Supp Eng II - DMS (Portuguese)

at  Amazon Web Services Canada Inc

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Jun, 2024Not Specified04 Mar, 20243 year(s) or aboveGood communication skillsNoNo
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Description:

  • Fluency in both written and verbal Portuguese
  • 3+ year of professional technical experience working within the Internet industries focused on troubleshooting and debugging technical systems
  • Bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, or equivalent technical discipline.
    As the world’s largest cloud provider, Amazon Web Services (AWS) is redefining the cloud computing industry with more than 200 featured products and services. AWS Support Engineering teams spam across the globe and implement innovative cloud computing solutions and solve technical problems. As a Cloud Support Engineer, you will be at the forefront of this transformational technology and acting as the ‘Cloud Ambassador’ across all the cloud products. You will be arming our customers with required tools & tactics to get the most out of their Product and Support investment and contributing to a follow-the-sun roster to assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications for 24/7/365.
    Would you like to equip with the latest cloud computing technologies? Are you familiar with best practices for applications, servers and networks? If this sounds exciting to you, you might be the person we are looking for!

How To Apply:

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Responsibilities:

  • On a typical day, you will be primarily responsible for solving customer’s issues through a variety of customer contact channels which include web, live chat, and telephone.
  • You will be provided both self-paced and instructor-led training that help you develop the skills required to be successful in your role
  • As your career advances, you may also have opportunity to coach/mentor new hires, develop & present training, and participate in hiring.
  • You will be promoted multiple options to advance your career across the organization to help you meet your ultimate career goal


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Proficient

1

Toronto, ON, Canada