Cluster Manager

at  NIELSENIQ

Job Description

QUALIFICATIONS

• Bachelor’s degree or combination of relevant education and experience required
• 3+ years of progressively responsible experience in operations, facilities, real estate or a related field
• Experience managing sites virtually across multiple countries
  Additional Information

• Proactively manage RE portfolio, understand business requirements, and drive results to rightsize workspace and develop solutions to support new ways of working
• Engage local business leaders to validate and drive real estate portfolio optimization
• Engage and manage local brokers to negotiate real estate transactions
• Manage Cluster financials: understand variances, coordinate with controllers to improve accuracy and identify opportunities for cost reductions
• Oversee and manage and track the capital & operational budgets
• Monthly deep dive discussions with Regional RE Leader, including monthly variance details, OTI and Productivity updates
• Drive cost savings initiatives, identify services to adjust or bid
• Ensure all facilities services suppliers and/or in-house resources are managed
• Ensure external vendors have contracts and service level agreements
• Continually improve service levels
• Liaise with site landlords to ensure that the agreed program for planned building maintenance is implemented and monitored
• Ensure compliance with local regulations
• Liaise with ESG team, execute against strategy and ensure sustainability related data delivery per country
• Manage RE local resources (incl. GfK, NIQ and 3rd party employees), to ensure consistent operations across RE portfolio
• Coordinate with Project Manager(s) to execute renovation and relocation plans
• Work closely with Corporate Security to develop global standards for access control systems and on site security services.
• Collaborate with Global Crisis Response team, to work through situations, such as earthquakes, hurricanes, theft, etc.
• Manage, coach and develop FM team members, including country leads and site facility managers
• Business continuity and site coverage plans established for agreed locations, in alignment with key functional leads for IT and the business, and tested on an agreed basis with the collective team