Collateral Client Onboarding Manager, Assistant Vice President

at  State Street

What you will be responsible for

As Client On-Boarding Manager, AVP you will be

• Taking full ownership of Collateral Services client on-boarding activities and supervising team members of the on-boarding team
• Building and maintaining strong relationships to clients, counterparties and other external third parties while cultivating the culture in relationship
• Collaborate with internal and external groups to identify, analyze and proactively resolve issues
• Subject matter expert for corporate committees and initiatives
• Developing and coaching junior team members
• Creating and maintaining an engaged work environment and ensuring appropriate communications channels are in place
• Overseeing and leading client migrations and collaborating with internal and external teams to ensure successful on-boardings

What we value

These skills will help you succeed in this role

• Strong sense of quality and commitment to interact with internal or external clients effectively and professionally
• Strong communication skills and service orientation
• Ability to work under pressure (e.g. meeting deadlines, adopting and implementing changes)
• Ability to perform staff management (coaching, HC planning, setting up goals, performance reviews, etc.)

Education & Preferred Qualifications

• Bachelor’s and/or Master’s degree with a focus on business and financial topics or comparable apprenticeship
• At least 10 years of relevant experience in the financial industry, preferably within collateral management, client on-boarding and/or client services
• At least 4 years of experience in managing staff
• Knowledge of financial instruments and the regulatory framework in regards to Collateral industry (e.g. EMIR)
• Proficiency in English and German is a must (minimum C1)
• Strong knowledge of MS Office applications, PowerBI preferred

What we offer

• Flexible working time
• Depending on the role work from home days might be possible
• Pension plan offering
• Wellbeing and health programs
• Group accident insurance
• Mentoring program
• Free German and English language classes
• Personal development possibilities and extensive web based training catalogue
• Global Inclusion, Global Outreach and Corporate Citizenship programs incl. volunteer work
• Dynamic, diverse, international, and multicultural working environment with English company language
• Developing and enhancing on-boarding processes with a special focus on resilience and efficiency
• Working together with clients and other internal/external parties to develop business models
• Supporting audits, risk assessments and compliance initiatives by providing relevant data as well as new ideas
• Overseeing outsourced on-boarding tasks to our near- and off-shore teams while assuring accuracy and timeliness

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.

• Strong sense of quality and commitment to interact with internal or external clients effectively and professionally
• Strong communication skills and service orientation
• Ability to work under pressure (e.g. meeting deadlines, adopting and implementing changes)
• Ability to perform staff management (coaching, HC planning, setting up goals, performance reviews, etc.