Collateral Client Onboarding Manager, Assistant Vice President

at  State Street Corporation

EDUCATION & PREFERRED QUALIFICATIONS

• Bachelor’s and/or Master’s degree with a focus on business and financial topics or comparable apprenticeship
• At least 10 years of relevant experience in the financial industry, preferably within collateral management, client on-boarding and/or client services
• At least 4 years of experience in managing staff
• Knowledge of financial instruments and the regulatory framework in regards to Collateral industry (e.g. EMIR)
• Proficiency in English and German is a must (minimum C1)
• Strong knowledge of MS Office applications, PowerBI preferred

WHAT YOU WILL BE RESPONSIBLE FOR

As Client On-Boarding Manager, AVP you will be

• Taking full ownership of Collateral Services client on-boarding activities and supervising team members of the on-boarding team
• Building and maintaining strong relationships to clients, counterparties and other external third parties while cultivating the culture in relationship
• Collaborate with internal and external groups to identify, analyze and proactively resolve issues
• Subject matter expert for corporate committees and initiatives
• Developing and coaching junior team members
• Creating and maintaining an engaged work environment and ensuring appropriate communications channels are in place
• Overseeing and leading client migrations and collaborating with internal and external teams to ensure successful on-boardings

These skills will help you succeed in this role

• Strong sense of quality and commitment to interact with internal or external clients effectively and professionally
• Strong communication skills and service orientation
• Ability to work under pressure (e.g. meeting deadlines, adopting and implementing changes)
• Ability to perform staff management (coaching, HC planning, setting up goals, performance reviews, etc.