Collection Analyst

at  McCormick Company

REQUIRED QUALIFICATIONS/ EXPERIENCE

• Bachelor’s degree in Business Administration, Accounting, Finance or similar.
• At least 2 years of experience on similar position in area of finance (Credit Control/ Order to Cash).
• Fluent in English.
• Good knowledge of Microsoft Office Tools (especially Excel).
• Knowledge of ERP system
• Good teamwork skills.
• Good communication skills.
• Strong problem-solving skills and organizational skills.
• Ability to prioritize and multi-task in a fast-paced environment.
• Inquisitiveness and an eye for detail.
• Ability to plan own work and respect deadlines.
• Process improvement mindset
• Ability to work on 2nd shift (14:00-22:00) when needed

POSITION OVERVIEW/PRIMARY PURPOSE:

The Collection Analyst has responsibility for managing assigned processes in area of Accounts Receivable such as Cash Collection and Dispute Management. Performing collection of assigned customer accounts across all company codes and divisions and resolving all types of short payments (deductions)/ overpayments. Investigating reasons of unpaid invoices on a timely manner, identifying and monitoring customers’ trends that are impacting Sales, P&L and balance sheet. Collection Analyst is also responsible for providing monthly reporting on cash collection, ad hoc reports, support invoicing activities if needed. This position also continuously investigates best practices, identifying opportunities to streamline, control risk, cut cost and provides excellent customer service. Collection Analyst works closely with the NA Cash Application and Billing Team to provide best in class service and reporting to internal and external customers.

RESPONSIBILITIES:

• Performs collection of assigned customer accounts across all company codes and divisions. Intercompany collection accounts may also be assigned.
• Monitors and performs a monthly completes payment trend analysis on assigned customers using the SAP Days Past Terms or Average Days to Pay reports. Results are discussed monthly with AR NA Collection Supervisor and when appropriate, business personnel including Finance and Sales. A quarterly top 15 customer payment analysis is prepared quarterly.
• Root cause analysis and issue resolution for unpaid invoices
• Responsible, up to agreed authorization limit, for the releasing of held orders within SAP.
• Recommend, when applicable, the additional provision of bad debt reserve across all three divisions.
• Manages the printing and delivery of monthly statements to customers, when applicable.
• Manage NA customer master requests in the Customer Master Workflow. These can include new customers and change requests. Works in conjunction with the US GBS OTC Credit Team in the setting up of new customer credit accounts.
• Plans and prioritize own work to ensure that deadlines and customer expectations are met.
• Works collaboratively to formulate procedures; enforces established standards, consistency, controls and processes to promote efficient, effective, well-controlled business environment in accordance with Sarbanes-Oxley controls.
• Assigned non-operational OGSM’s
• Analyze and process all types of short payments (deductions) and overpayments
• Root cause analysis and issue resolution for deductions
• Provide monthly reporting on cash collection and deductions and ad hoc reports as necessary
• Understand customer deals and pricing
• Perform audit control functions to assure that documents are updated and maintained according to strict procedural guidelines
• Participate in internal and cross functional projects
• Support cash application and billing activities if needed