Collections Officer

at  NCRi Inc

JOIN OUR TEAM AT NATIONAL CREDIT RECOVERY INC (NCRI) - COLLECTIONS AGENT

Are you ready to be part of a dynamic team committed to excellence in debt recovery? NATIONAL CREDIT RECOVERY INC (NCRi) is looking for enthusiastic individuals to join our growing family!
About Us: At NCRi, we’ve set out to revolutionize the debt collection industry by prioritizing professionalism, respect, and innovative technology. Our mission is clear – to showcase our ability to efficiently settle placements, deliver outstanding results, and provide timely activity reports that exceed our clients’ expectations. With a commitment to building lasting relationships, we maintain the integrity of our clients’ brands and consistently produce successful outcomes.

• As a Collections Agent, you will play a crucial role in communicating with clients for outstanding amounts. Your responsibilities include:
• Establishing professional relationships with clients, educating them on best practices
• Negotiating optimal payment arrangements to resolve customers’ bills
• Maintaining a high level of professionalism in all interactions
• Contacting past-due customers by phone, negotiating payment agreements, and sending correspondence
• Updating customer account information and documenting call activity details
• Handling objections, excuses, and adhering to regulatory standards and best practices
• Achieving individual collection targets to meet department and company goals