Collections Specialist

at  Robert Half

The strongest candidates for this Collections Specialist position will be natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. This long-term contract / temporary role is for a Collections Specialist who wants to work in the Downers Grove, Illinois area. Candidates looking to nourish their careers at a growing company will be interested in this opening for an experienced Collections Specialist. Contact Robert Half today if you’re interested!

Your responsibilities

• Catalog all customer payments to the correct reports
• Ensure the processing of payments
• Maintain quality customer service and a positive company image by resolving customer account inquiries
• Manage inbound and outbound collections calls and correspondence
• Process bankruptcy filings in the correct manner when received
• Lead all billing and reporting activities according to deadlines
• Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
• Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
• Update customer files to ensure data integrity
• Effectively analyze customer accounts make decisions based on said analyses
• Excellent written, verbal and social communication skills
• 2-3 years of prior high volume collections experience
• Prior experience working with accounting software
• AA or BS/BA in Accounting preferred
• Comprehensive knowledge of B2B collections

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use

• Catalog all customer payments to the correct reports
• Ensure the processing of payments
• Maintain quality customer service and a positive company image by resolving customer account inquiries
• Manage inbound and outbound collections calls and correspondence
• Process bankruptcy filings in the correct manner when received
• Lead all billing and reporting activities according to deadlines
• Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
• Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
• Update customer files to ensure data integrity
• Effectively analyze customer accounts make decisions based on said analyses
• Excellent written, verbal and social communication skills
• 2-3 years of prior high volume collections experience
• Prior experience working with accounting software
• AA or BS/BA in Accounting preferred
• Comprehensive knowledge of B2B collection