Collections Specialist

at  Robert Half

Robert Half is looking for a experienced Collections Specialist with a strong sense of ownership and attention to detail. This role is with a company in the Rental/Leasing Services field. This Collections Specialist position in the Bonita Springs, Florida region is a long-term contract / contract opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!

Responsibilities

• Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
• Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
• Maintain and update customer files to sustain data integrity
• Process bankruptcy filings correctly when received
• Log all customer payments to the correct reports
• Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
• Lead all billing and reporting activities according to deadlines
• Guarantee the processing of payments
• Control inbound and outbound collections calls and correspondence
• Ability to analyze customer accounts and make decisions based on those analyses
• Prior experience working with accounting software
• Comprehensive knowledge of Collecting Payments
• AA or BS/BA in Accounting preferred
• 2-3 years of prior high volume collections experience
• Excellent written, verbal and social communication skills highly desired

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use

• Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
• Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
• Maintain and update customer files to sustain data integrity
• Process bankruptcy filings correctly when received
• Log all customer payments to the correct reports
• Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
• Lead all billing and reporting activities according to deadlines
• Guarantee the processing of payments
• Control inbound and outbound collections calls and correspondence
• Ability to analyze customer accounts and make decisions based on those analyses
• Prior experience working with accounting software
• Comprehensive knowledge of Collecting Payments
• AA or BS/BA in Accounting preferred
• 2-3 years of prior high volume collections experience
• Excellent written, verbal and social communication skills highly desire