Collections Specialist

at  Robert Half

Robert Half is currently searching for a Collections Specialist to fill an excellent opportunity with an organization in the Food & Food Processing industry. This Collections Specialist role will be based in the Cambridge, Ontario region and will be a long-term contract / temporary employment opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!

Major responsibilities

• Comply with all Federal Fair Credit Reporting Act rules and regulations
• Record all customer payments to the correct reports
• Oversee and update customer files to ensure data accuracy
• Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
• Attend to inbound and outbound collections calls and correspondence
• Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
• Process Payments
• Process bankruptcy filings in the correct manner when received
• Manage all billing and reporting activities in line with deadlines
• Earlier experience working with various types of accounting software desired
• Ability to survey and make decisions regarding customer accounts
• Excellent verbal and written communication skills
• 2-3 years of prior high volume collections experience
• AA or BS/BA in Accounting preferred
• Billing Collection experience desired
• Foundational knowledge in Aging Accounts
• Experience with Aging Reports
• Collection Processes experience
• Commercial collections experience required
• Proven knowledge of account reconciliation

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.
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• Comply with all Federal Fair Credit Reporting Act rules and regulations
• Record all customer payments to the correct reports
• Oversee and update customer files to ensure data accuracy
• Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
• Attend to inbound and outbound collections calls and correspondence
• Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
• Process Payments
• Process bankruptcy filings in the correct manner when received
• Manage all billing and reporting activities in line with deadlines
• Earlier experience working with various types of accounting software desired
• Ability to survey and make decisions regarding customer accounts
• Excellent verbal and written communication skills
• 2-3 years of prior high volume collections experience
• AA or BS/BA in Accounting preferred
• Billing Collection experience desired
• Foundational knowledge in Aging Accounts
• Experience with Aging Reports
• Collection Processes experience
• Commercial collections experience required
• Proven knowledge of account reconciliatio