Colposcopy Administration Assistant

at  Lancashire Teaching Hospitals NHS Foundation Trust

Are you looking for a new challenge? Wanting to gain further experience within Women’s Health? Then look no further, this is the role for you.
At Royal Preston Hospital we believe in employing the best staff so we can provide excellent care with compassion for our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams.
You will be working alongside a multi-disciplinary team of consultants, colposcopists, doctors and nurses in the Colposcopy Unit at Royal Preston Hospital, providing expertise management of the patient pathway from referral to discharge, ensuring the entire process is managed smoothly.
We currently have a part time post of 15 hours (working days / hours will be agreed with the successful candidates)
You will be responsible for the day to day co-ordination of the Colposcopy Service.
Providing administration and secretarial support, with particular responsibility for ensuring a complete and accurate patient activity data is collated and entered onto the Colposcopy Database System Compuscope/ Masey in a timely manner.
You will work as part of a small team, and ensure that relevant national and local targets are met . The post involves dealing with patient information and therefore is of the utmost importance.
You will ensure the provision of a high quality service for both patients and clinical staff by being approachable, knowledgeable and patient focused.
Visits to meet the teams are welcomed and should be arranged by contact Paul Styles - Divisional Admin Manager - Women & Children’s Division on paul.styles@lthtr.nhs.uk
In return for your dedication you will learn new skills that will equip you to progress in a rewarding career within the NHS.
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you will help to look after 370,000 people within our local area and give specialist care to 1.5 million people across Lancashire and Cumbria.
Working with us gives you the knowledge and a sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving to deliver outstanding healthcare right across out local towns.
You will have access to varied development opportunities, learn new skills, meet fabulous people and do things you have never done before. You’ll learn about working in a hospital, interacting with people from all different roles to build skills and enhance your career path.
You’ll make an impact, be challenged to think differently, be bold and help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something to really be proud of.
You will be part of an amazing a team, who put patient care at the forefront of everything they do.
You will take responsibility for your own workload, managing referrals, clinic pack , appointments and many other administration duties:
Manage referrals for e-referral system.
Manage referrals directly referred from the cervical
screening laboratory.
To ensure that all data is processed correctly and that
breaches never occur.
To identify potential problems with the e-referral system or
direct referral pathway, resolving any issues in a timely
manner.
Register all patients attending the Colposcopy Clinic on the
colposcopy database, ensuring compliance with the Data
Protection Act.
Process all appointments on the Colposcopy database and
ensure clinics are reflective within the required timescale.
To ensure clinic packs are available for clinics and up to
date. Provide any briefing for the day’s activity.
Ensure clinic lists are available for clinics.
Organise MDT & Quarterly CSPL meetings, and minute
taking as and when required.
Provide support when other team members are absent.
Use databases and computer packages where appropriate
(Compuscope, Masey, Prescribe, Medspeech, Quadramed,
Evlove, ALMA) In-house training will be provided for
specialised software systems.
Monitor DNAs within the clinic and implement processes for
the reduction of these.
Respond to patient enquiries by telephone or letter, passing
on messages to the relevant clinician.
Pursue, collate and file pathology results, referring to
medical staff for appropriate action to be taken.
Ensure that there is adequate cover for the Colposcopy
Clinics. Liaising with senior Colposcopist.
Coordinate meetings at the request of the speciality.
This occasionally requires arranging venues and
refreshments for off-site meetings

Please refer the Job description for details