COMCAR National Operations Centre Officer

at  Department of Finance

Canberra, Australian Capital Territory, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Sep, 2024Not Specified11 Jun, 2024N/AGood communication skillsNoNo
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Description:

  • Business Enabling Services Group / Ministerial & Parliamentary Services Division / COMCAR and Programs Branch
  • APS 4 ($76,972 - $87,851) | Ongoing & Non-ongoing | Full-time
  • Canberra, ACT

ABOUT THE OPPORTUNITY

COMCAR is looking to fill several vacancies in the National Operations Centre, which is primarily responsible for the planning and delivery of ground transport services to a high-profile client base.
We are looking to complement our existing team with dynamic, courteous and team orientated individuals who display a commitment to the delivery of outstanding levels of service. We are also seeking individuals who can work in a fast-paced environment, can manage multiple priorities, and have the availability to make sound decisions.
The roles may be filled on an ongoing or non-ongoing (specified term) basis and includes shift work comprising of 7.5-hour shifts split over early mornings, late evenings, and overnight shifts across seven days a week, including public holidays.
Remuneration is in line with the Department of Finance Enterprise Agreement 2024-2027 and includes a roster allowance for ongoing and non-ongoing employees – currently $19,152.

Key responsibilities of the role include:

  • Assisting COMCAR clients and their staff to create, amend and cancel COMCAR bookings.
  • Liaising with COMCAR Depot Staff, COMCAR drivers and outsources providers to ensure high quality service is delivered to COMCAR clients.
  • Contributing positively to the COMCAR National Operations Centre and fostering a team-based culture.
  • Assisting team members in performing their duties to ensure a seamless client experience; and
  • Other duties as required.

Full training on IT systems will be provided upon commencement.

Responsibilities:

  • Assisting COMCAR clients and their staff to create, amend and cancel COMCAR bookings.
  • Liaising with COMCAR Depot Staff, COMCAR drivers and outsources providers to ensure high quality service is delivered to COMCAR clients.
  • Contributing positively to the COMCAR National Operations Centre and fostering a team-based culture.
  • Assisting team members in performing their duties to ensure a seamless client experience; and
  • Other duties as required


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Other Industry

HR / Administration / IR

Other

Graduate

Proficient

1

Canberra ACT, Australia