Commercial Analyst- Billing | Truganina VIC

at  Ceva Logistics

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.

YOUR ROLE

We’re seeking an experienced Billing Analyst, based from our Truganina VIC offices, to ensure that CEVA customers are billed for services in line with their contracted rate cards; to conduct internal analysis on customer data in support of account management KPIs and relationships; and to be the SME on invoicing process and application.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Extract or interpret operational data from WMS and other inputs to populate contract-specific billing templates as per the contract
• Act as an expert for the billing process, customer commercial changes, and system application
• Critique invoice details for accuracy and analyse for key trends to provide insight for operations and account management teams
• Populate and distribute KPIs to operations and account management teams
• Influence customer rate structure to simplify and standardise where possible
• Maintain and support compliance with the reporting of commercials in line with finance business rules
• Support commercial and operational decisions with insightful analysis and information on volumes, revenue generation, benchmarking, and other KPIs.