Commercial Cards Account Executive

at  Corpay

Your role
To provide excellent proactive phone based account management to Allstar VISA customers (within agreed metrics) with the ultimate aim of growing the spend volume and value of customers through commercial awareness, sales acumen and customer service excellence. The key aspect of this role is that 80% of time will be spent on the telephone (both proactive and reactive calls) with the remainder being spent on administrative activities.
What you’ll be doing
Commercial Cards Account Executive

KEY ACCOUNTABILITIES:

Be a point of contact (proactive and reactive) for your customer portfolio to maintain and grow current revenue streams from each customer through effective upsell, issues resolution, and new opportunity identification.
Provide the Team Manager with internal support, as required on ad-hoc activities or key business initiatives. Including reporting and portfolio reviews

QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE:

Good customer management and sales experience, particularly in working with large SME customer organisations.
Exceptional relationship skills with the ability to influence customer decisions; through phone based, and email communication
Self-motivated, proactive and disciplined, with good time management skills to ensure customers are professionally and efficiently managed in line with the customer service charter.
Focus on delivering results (revenue and volume targets) with sound commercial awareness.
Strong understanding of financial and commercial drivers and impact of service provision to deliver them.
Maintain up to date knowledge of industry and technology developments and involvement in networking opportunities.
Work in collaboration with the others across the organisation to drive the best results for your customer portfolio.
LOCATION: Swindon Office
REPORTING: Allstar Customer Success Team Manager
About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay’s Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV’s from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

To provide excellent proactive phone based account management to Allstar VISA customers (within agreed metrics) with the ultimate aim of growing the spend volume and value of customers through commercial awareness, sales acumen and customer service excellence. The key aspect of this role is that 80% of time will be spent on the telephone (both proactive and reactive calls) with the remainder being spent on administrative activities.