Commercial Gas Engineer

at  Thermatic Group

We are looking for a full time Commercial Gas Engineer to join our growing team of service engineers. You’ll be working alongside our other service engineers across a large number of our commercial clients across the North East.
This is a fully remote role and requires a full UK driving licence.
This role will support the effective, efficient, and safe delivery of our client services by attending client sites to conduct planned and reactive maintenance.
Thermatic Technical FM provide complete nationwide coverage, across the full spectrum of Hard FM services to large, commercial clients. Our team of mobile engineers are supported by the account teams at Head Office to provide both reactive breakdown and planned maintenance services to our clients.

• Undertaking all aspects of domestic and commercial gas installation, commission, fault finding, and maintenance including the service and repair of gas and oil heating systems
• Carrying out planned and reactive maintenance in accordance with Thermatic’s PPM (Planned Preventative Maintenance) and task schedules as directed by the Help Desk and/or management team
• Providing accurate timesheet information to designated timeframes
• Carrying out basic facilities maintenance tasks as required
• Supporting team members including acting as second-man where required
• Participating in a 24 hour call out rota
• Supporting contract teams with meeting SLAs by attending client premises within the desired timeframe
• Supporting Thermatic with maintaining positive client relationships through on-site interactions with representative and customers of our clients
• Assisting office-based staff with producing quotations by providing accurate and good quality information and sourcing supplier quotations where extra works are identified
• Producing technical and situational reports as required
• Escalating any major site issues or incidents via the appropriate channel and within acceptable timeframes