Commercial Insurance (CI) Transformation Partner

at  Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Reporting to the Chief Transformation Officer (CTO), the key purpose of this role is to lead the Transformation and Change agenda in Commercial Insurance (Aviva Business Insurance & Global Corporate Services) in partnership with the EC member and their SLT, creating an environment where our people have the skills, knowledge and behaviours to deliver our plan, customer ambition, and which meets regulatory expectations and industry best practice.
The role influences and delivers against the business areas transformation strategy and is responsible for ensuring that the business successfully completes priority change and transformation activity in line with strategic ambitions and targets.
Come join our team!
What you’ll do:

Aligned to Commercial Insurance (CI), the Transformation Partner is leading the transformation and change roadmap for that area, usually working over a period of 12-36 months and is accountable for:

• Providing expertise and leadership to drive CI transformation.
• Defining and tracking key metrics and outcomes through data
• Partnering with CI Leads on BU Steering Committee reports and metrics as well as inputs in to Change Investment Committee (CIS) ensuring the necessary data and status is captured.
• Implementing consistent ways of working across CI reporting.
• Holding CI to account to deliver complex programs in response to defined business needs and with quantifiable benefits to be achieved.
• Providing healthy challenge to CI and holding to account to deliver agreed projects on-time and on-budget.
• Driving the prioritization of change initiatives with CI aligned to roadmaps - funded and non-funded.
• Facilitate securing with the Business sponsors the required funding and its prioritizing as well as effective/efficient utilization.
• Strong understanding of CI’s strategy and strategic development roadmap and building a Transformation strategy that supports this.
• Ensuring accurate and transparent reporting to all partners.
• Communication/Partner influence at all levels from front line users of deliverables to Commercial Line’s senior leadership team
• Ensuring decisions are data and fact led. Quantifiable wherever possible, including the quantification of benefits.
• Strong understanding of any regulatory, legal and business risk implications to ensure transformation activity and outcomes support this.
• Full accountability in line with sponsors to initiate and stop projects, determine program and project structures, determine sequencing and milestones, allocate budgets and resourcing to deliver program and strategy outcomes.
• Managing and resolving complex inter-connected problems of change, transformation, technology, organization and operations
• Proactive forward looking on the future target state and support defining the BU strategic roadmap

What you’ll bring:

• Broad understanding of Financial Services and familiarity with best corporate practices and groundbreaking developments
• Proven strong commercial awareness and analytical skills.
• Proven track record of successful delivery in a complex business environment
• Strong Risk and Issue Management skills
• Senior level influencing, relationship management and consulting
• Commercial perspective
• Understanding of the GI business areas and marketplace
• Informed awareness of compliance factors and ability to weigh, positively respond to and resolve issues and risks.
• Excellent partner management skills both internally and externally
• A strong network, and evidence of successful collaboration across all levels
• Change Methodologies e.g., agile, waterfall, systems thinking.
• Innovation and blockage removal, ability to navigate through changing priorities and strategic requirements.
• Proven resilience and ability to work with levels of ambiguity.
• Previous experience of leading complex high value change and transformation programs
• Project Management Experience
• Experience in a regulatory and commercial environment
• Has a curious mind and passion for challenging the status quo to find new solutions and promote innovative ideas; is comfortable with change and ambiguity; empowers others to learn, fail, and grow
• Believes in a non-hierarchical culture of collaboration, transparency, and trust throughout the team
• Fosters an experimental mentality to promote innovation; stays up-to-date with insurance and broad digital trends
• Action-oriented, player/coach, and not afraid to “roll up their sleeves” & get out of their comfort zone to learn – inspires their team to do the same
• Bachelor’s Degree in related field or equivalent

What you’ll get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health
• Hybrid flexible work model

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

• Providing expertise and leadership to drive CI transformation.
• Defining and tracking key metrics and outcomes through data
• Partnering with CI Leads on BU Steering Committee reports and metrics as well as inputs in to Change Investment Committee (CIS) ensuring the necessary data and status is captured.
• Implementing consistent ways of working across CI reporting.
• Holding CI to account to deliver complex programs in response to defined business needs and with quantifiable benefits to be achieved.
• Providing healthy challenge to CI and holding to account to deliver agreed projects on-time and on-budget.
• Driving the prioritization of change initiatives with CI aligned to roadmaps - funded and non-funded.
• Facilitate securing with the Business sponsors the required funding and its prioritizing as well as effective/efficient utilization.
• Strong understanding of CI’s strategy and strategic development roadmap and building a Transformation strategy that supports this.
• Ensuring accurate and transparent reporting to all partners.
• Communication/Partner influence at all levels from front line users of deliverables to Commercial Line’s senior leadership team
• Ensuring decisions are data and fact led. Quantifiable wherever possible, including the quantification of benefits.
• Strong understanding of any regulatory, legal and business risk implications to ensure transformation activity and outcomes support this.
• Full accountability in line with sponsors to initiate and stop projects, determine program and project structures, determine sequencing and milestones, allocate budgets and resourcing to deliver program and strategy outcomes.
• Managing and resolving complex inter-connected problems of change, transformation, technology, organization and operations
• Proactive forward looking on the future target state and support defining the BU strategic roadma