Commercial Supervisor

at  MSC Cruises

The Commercial Supervisor manages the Commercial team and develops the portfolio of travel agencies within Argentina by growing sales, increasing the number of active travel agencies, providing day-to-day support for the team related issues and training in products and services.

• Graduated in Tourism, Commercial management, Marketing, or related areas.
• Advanced knowledge of English – written and spoken.
• Relevant experience with Yield and\/or product management.
• Good knowledge of Microsoft Office.
• Enthusiastic and dynamic team player with a customer- and result oriented commercial attitude.
• Resistant to stress and a great sense of responsibility.
• Accurate, structured and analytical.
• Monitors the general sales trends and special promotions.
• Creates package deals, and you make sure that those are bookable in the different systems.
• Organizing and participating in Sales workshops and events to the agencies, partners and customers.
• Taking care of group requests and will create an appropriate offer.
• Taking care of the daily activities within the sales team.
• Distribute tasks routinely, guiding and supervising the commercial team to focus on selling a company’s products and services. This guidance should be aimed at prospecting new customers, as well as executing and negotiating commercial contracts.
• Request visits to customers, granting, reviewing credits, formatting payment conditions or amounts.
• Guide and supervise the dissemination of promotions and demonstrations of MSC Cruises products.
• Define how promoter training will take place.
• Monitor reports that must be made by the commercial team with the aim of monitoring the performance of the various commercial areas.
• Redefine approaches based on insights from consumer research.
• Always pay attention to the behavior of the competition and new market trends.
• Prepare reports on results to present to the Commercial Manager.
• Participate in meetings to present monthly findings or planning meetings to propose goals.

VISA REQUIREMENTS (if any)
Argentinian Visa and right to work in Argentina.Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises’ fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet’s average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises’ fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas “7 Golden Pearls” for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide

Please refer the Job description for details