Communication Specialist

at  AGC Biologics

Our purpose is to bring hope to life by enabling life-changing therapies for patients around the globe, creating a healthier and happier tomorrow. Our mission is to work side by side with our customers in order to improve patients’ lives by bringing new biopharmaceuticals to market.
The Communications Specialist/Expert is a new role created to drive key communication activates to support the implementation of our new ERP system, also called project Phoenix (ERP D365 implementation) at AGC Biologics. The Communications Specialist/Expert will have the responsibility to drive effective and impactful change communications with consistent messaging based on the project Phoenix Story for Change to ensure a successful implementation.
You will join a friendly, global, and high performing team and collaborative culture that values personal initiative and professional achievement and where you can turn ideas into reality, explore new opportunities and be your true self.

Key Responsibilities:

• Execute proactive and effective communication plans to positively influence our team members’ understanding of and engagement with the project Phoenix.
• Create high quality communication content that translates complex ideas into compelling and straightforward language with the appropriate tone of voice to inspire the desired action and behaviors.
• Deliver the right communication to the right people at the right time through the right channels by the right role.

Content Development to drive adoption: Create excellent written and visual content, including newsletters, email announcements, blog posts, presentations, and digital assets (photos, videos, PDFs, audio files, storytelling animation, etc.) to communicate change initiatives, updates, and benefits based on audience need.
Communication Channels: Utilize a variety of communication channels and platforms, such as SharePoint, Actimo, MS Viva Engage, email, digital signage, monitors, posters, events, etc. to effectively deliver change-related information timely and foster engagement among stakeholders.
Change Campaigns: Plan and execute communication campaigns to promote awareness, build excitement, and drive adoption, utilizing creative and innovative approaches to engage key stakeholders.
Feedback Mechanisms: Use ADKAR surveys to gather input and insights from stakeholders regarding the effectiveness of communication activities and channels and incorporate feedback to continuously improve.
Training Support: Collaborate with the training team to develop communication materials and resources to support training efforts, ensuring users are informed and prepared for changes to systems, processes, and tools.
Partnership: Work with the Change Manager to support execution of project Phoenix Change Management Strategy and Plan. Work with the Internal Communications team to ensure internal alignment with AGC Biologics goals and wider organizational messaging. Build strong work relationships with the entire project Phoenix Core Team and all other internal stakeholders through effective communication.
Qualifications:

To be successful in this role ideally you will have:

• Degree in Communications and/or English or comparable.
• 3-5+ years employee communications experience, either in an internal or consulting role.
• Ability to translate complex ideas into everyday language and proven ability to write compelling, polished copy across multiple media for varying audiences and based on feedback from multiple sources.
• Resolve issues independently; thrive in a global team environment that works iteratively.
• Curious, self-motivated, hard-working, well-organized, and resilient to ever-changing timelines, requests, and deliverables.
• Trusted SharePoint consultant capable of designing and developing appropriate digital communication assets to ensure employee engagement.
• Video production, photos, pdf, audio files, storytelling animation and other digital assets skills and expertise.
• Responsible for communication and change campaigns and events, like kick-offs, launches, off-sites and workshops.
• Ongoing drive to learn new techniques and trends in digital storytelling, design, technology, and social media.
• Exposure to working in a global project on company transformations, IT implementations or similar change projects.
• Interested in growing change management consulting skills.
• Prosci Change Management training/certification is a plus.

Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability and Teamwork. Our core values stem from our team members and are embedded into our DNA. They provide a common language and understanding of how we as an organization are connected across three continents. Our core values serve as a compass and reminder of how we achieve our purpose of bringing hope to life for patients around the globe.
AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com. Want to keep posted about our growth and learn more about our company? Follow us on
LinkedIn and give us a quick Like on
Facebook!
AGC Biologics offers a highly competitive compensation package and a friendly, collaborative culture that values personal initiative and professional achievement. AGC Biologics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances

Key Responsibilities:

• Execute proactive and effective communication plans to positively influence our team members’ understanding of and engagement with the project Phoenix.
• Create high quality communication content that translates complex ideas into compelling and straightforward language with the appropriate tone of voice to inspire the desired action and behaviors.
• Deliver the right communication to the right people at the right time through the right channels by the right role

To be successful in this role ideally you will have:

• Degree in Communications and/or English or comparable.
• 3-5+ years employee communications experience, either in an internal or consulting role.
• Ability to translate complex ideas into everyday language and proven ability to write compelling, polished copy across multiple media for varying audiences and based on feedback from multiple sources.
• Resolve issues independently; thrive in a global team environment that works iteratively.
• Curious, self-motivated, hard-working, well-organized, and resilient to ever-changing timelines, requests, and deliverables.
• Trusted SharePoint consultant capable of designing and developing appropriate digital communication assets to ensure employee engagement.
• Video production, photos, pdf, audio files, storytelling animation and other digital assets skills and expertise.
• Responsible for communication and change campaigns and events, like kick-offs, launches, off-sites and workshops.
• Ongoing drive to learn new techniques and trends in digital storytelling, design, technology, and social media.
• Exposure to working in a global project on company transformations, IT implementations or similar change projects.
• Interested in growing change management consulting skills.
• Prosci Change Management training/certification is a plus