Communications Coordinator

at  Cincinnati Metropolitan Housing Authority

SUMMARY: The Communications Coordinator is responsible for managing internal and external communications for the organization. This role includes coordinating events, creating content, managing social media platforms, and maintaining relationships with stakeholders. The Communications Coordinator plays a crucial role in enhancing the organization’s visibility and promoting its mission. This position reports directly to the Senior Communications Coordinator.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

DESIRED QUALIFICATIONS:

• Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously to meet deadlines;
• Strong project management, organizational, and multitasking skills;
• Excellent communication and interpersonal abilities, with a customer service orientation;
• Analytical mindset with the ability to interpret data and make data-driven decisions;
• Detail-oriented with a focus on accuracy and quality;
• Ability to work independently with minimal supervision and as part of a team;
• Flexibility to adapt to changing priorities and work in a fast-paced environment;
• Strong creative writing and presentation skills, including a creative approach for design and theme development;
• Ability to coordinate print projects with designers and printers;
• Knowledge of website technology and digital photography;
• Proficiency in using communication tools and platforms (e.g., social media management tools, content management systems);
• Extensive working knowledge of PowerPoint, Adobe Illustrator, Photoshop, and Microsoft Word and Excel.

EDUCATION/EXPERIENCE/CERTIFICATIONS:

• Bachelor’s Degree in communications, public relations, marketing, or a related field or an equivalent combination of experience and education, preferred;
• Minimum of two years of relevant experience in an organization involved in property management or assisted housing;

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required.

• Support the Senior Communications Coordinator in fostering strong media relationships for the authority by: Drafting news releases and advisories; providing imagery to local media outlets; presenting story concepts; assisting in the coordination of media events;
• Monitor CMHA social media coverage (google, facebook, etc..) and provide recommended responses:
• Create innovative strategic communication resources aimed at preserving a positive public perception for the authority;
• Contribute to the planning, promotion, and execution of special events;
• Create and design communication materials for both internal and external audiences, such as annual reports, brochures, and newsletters, etc.;
• Collect, organize, and analyze data to identify trends and patterns;
• Prepare reports, dashboards, and presentations to communicate key insights and findings;
• Conduct research for available program funding opportunities. Prepare competitive applications and ensure all information is submitted timely;
• Research Department of Housing and Urban Development Program Regulations, and update management staff on important changes. Recommend internal policy revisions as needed to stay in compliance with regulatory requirement;
• Provide research, writing and special project support as needed;
• Facilitate collaboration among all departments to prepare and publish CMHA’s Administrative Plan and other reports mandated by HUD.
• Gather and analyze statistical data, and then generate user-friendly statistical reports; and
• Perform additional duties as assigned.