Communications Officer

at  melba support services

COMMUNICATIONS OFFICER

• 12-month fixed term contract
• Salary range of $80k - $90k pa
• Flexible working arrangements
• Competitive salary + Super including NFP salary packaging.
• Join a values-oriented Human Rights Organisation

ABOUT US:

For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and do what they choose and value. Melba is firmly grounded in upholding human rights and recognises that part of living a happy, healthy life is being independent and being able to do the things that bring us joy. Melba won the 2023 National Disability Award for Excellence in Service Quality.

QUALIFICATIONS AND EXPERIENCE:

• 4+ years’ experience in a communications role, with the ability to write according to Plain English and Easy English principles.
• Outstanding ability to write and design communications for a variety of audiences, with experience in writing for a range of mediums and platforms, including social media posts and newsletters.
• Strong storytelling skills, from interview through to visuals and content delivery, with expertise in editing and proofreading.
• Excellent computer and digital communications literacy, including familiarity with Canva and other in-house graphic design tools.
• High-level organisational and time management skills, with a proven ability to prioritise, meet deadlines, and work autonomously in a fast-paced environment.
• Excellent interpersonal and collaborative management skills, capable of working effectively across teams.
• Experience in the disability and/or community services sector is an advantage.
• A degree in communications/journalism or a similar qualification
  Requirements: A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).

ABOUT THE ROLE:

The Communications Officer oversees the development and distribution of the stories that make Melba stand out from the crowd. They will be a custodian of the Melba brand and take ownership of certain channels and communication products.in order to communicate with a diverse range of stakeholders. This role creates, coordinates and delivers develops and delivers on communications plans to grow engagement and awareness of all things Melba.

RESPONSIBILITIES:

• Write and produce a range of communications for different audiences, including newsletters, blogs, video scripts, and letters.
• Ensure intranet and website content is up to date, producing new content as needed.
• Write and produce engaging content for regular e-newsletters and social media, planning and preparing content for social media marketing campaigns and posts aligned with strategic objectives.
• Develop written and visual content targeted to stakeholders and specific audiences identified in internal communications plans.
• Deliver Melba stories, including scripting and interviewing for short videos for social and internal communications, and producing videos and materials for the annual report.
• Produce engaging digital content, such as images, banners, gifs, videos, podcasts, and animations, that promote Melba’s overall brand story.
• Liaise with external providers and digital creators (animators and videographers) to coordinate the workflow of digital content requested by the organisation.