Communications Officer/Police Dispatcher

at  Regent University

492308
Public Safety
Staff & Administration
Full time
Benefits
Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.
The Communications Officer/Police Dispatcher/Dispatcher Trainee provides assistance to sworn employees and the public by receiving and dispatching routine and emergency requests for police, fire, and EMS.

QUALIFICATIONS:

Must be 18 years or older and possess a high school diploma and or equivalent
Must be a United States citizen or legal resident of the United States
Must possess valid driver’s license and have good driving record
Ability to obtain VCIN certification
Ability to interact with the public and co-workers in a positive and professional manner
Excellent oral and written communication skills
Possess strong manual dexterity
Ability to speak clearly, hear, analyze, and react quickly to high stress situations
Ability to interact with management, staff, and the public in a positive manner
Ability to maintain the highest level of confidentiality
Computer proficiency in MS Office Suite, Outlook, and the Internet
Ability to handle multiple tasks simultaneously
Ability to sit for extended periods of time
Ability to work independently with minimal supervision and as an effective member of a team
Submit to pre-employment drug screening, background check and fingerprinting
Successful completion of the Dispatch academy
Commitment to Regent’s core values of Excellence, Innovation, and Integrity

PREFERRED QUALIFICATIONS:

Virginia DCJS Certified Dispatcher, or ability to obtain
CPR and First Aid certification, or ability to obtain
VCIN certified or ability to obtain

SPECIAL REQUIREMENTS:

Employees must be able to work (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs

Operating phone systems to process emergency and non-emergency calls
Prioritizing calls
Contacting local Fire and EMS for response to emergencies
Processing alarms
Dispatching officers to calls for service utilizing a radio system and computer-aided-dispatch
Operating a multi-screen, multi-computer console to receive and process phone calls, alarms, access control to buildings, building alarms, and surveillance cameras
Identifying, troubleshooting, and reporting equipment malfunctions