Communications Specialist

at  CanadaHelps

CanadaHelps is looking for an energetic, goal-oriented, and self-motivated Communications Specialist with a passion for social change to join our team. This is an opportunity to join one of Canada’s first and North America’s most successful social technology organizations. We are a fast-growing, dedicated team of entrepreneurial-minded peers who have a passion for helping small- and medium-sized charities succeed, while engaging with donors to increase giving in Canada.
We believe technology and data are transformational game-changers for generating social profit. We democratize access to technology by providing best-in-class, easy-to-use online fundraising software and training to more than 30,000 registered charities across Canada (and the number of charities is rapidly growing). We are the market leader and over the past 24 years we’ve helped over 4.7 million Canadians donate over $3B to Canadian charities.

REQUIRED SKILLS AND EXPERIENCE

• 2+ years in a communications role.
• Exceptional written communication skills, with the ability to convey complex information in a clear and engaging manner.
• Post-secondary education in a related field (communications, business) or equivalent work experience.
• A solid understanding of plain language writing principles.
• Excellent verbal communications skills (the kind you need to negotiate with and influence colleagues).
• A self-starter with strong organizational skills.
• Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Proficiency in Google Workspace suite and familiarity with communication and collaboration tools (e.g., email marketing platforms, intranet software).
• Ability to work both independently and collaboratively within a team environment, with a proactive and adaptable approach to work.
• Strong interpersonal skills, with the ability to interact professionally with stakeholders at all levels of the organization.
• Experience with multimedia editing and production (video/audio) is an asset.
• Bilingual (English/French) is an asset.
• Experience working in the nonprofit sector is an asset.

ABOUT THE ROLE

We are looking for a full-time Communications Specialist. The ideal candidate will be responsible for writing and editing email newsletters, PR messaging and assets, corporate communications, reports, playing a crucial role in enhancing our brand image, and driving engagement with our target audience.

KEY RESPONSIBILITIES

• Write and edit compelling content for email newsletters, thought leadership articles, internal communications, key messaging documents, reports, press releases, and more.
• Assist in the development and management of the organization’s external and media communications calendar, coordinating content production schedules and deadlines.
• Stay informed about non-profit industry trends, competitor activities, and best practices in communications, marketing, writing, storytelling, and corporate communications by continuously seeking opportunities to enhance skills and techniques.
• Identify story opportunities that engage our audiences in new and effective ways.
• Manage the intake of multiple communications requests, while adapting messaging to target audiences and mediums.
• Write clear and engaging content that respects CanadaHelps’ writing and brand guidelines.
• Assist in the publication process by gathering stakeholder input and approvals and managing French translation.
• Edit and proofread written materials to ensure clarity, coherence, and adherence to brand guidelines and standards.
• Pitch story ideas and creative ideas for new content initiatives and communications strategies to drive engagement and strengthen our brand presence.
• Support the pitching of newsworthy stories to the media alongside internal communications teams and external public relations agencies.
• Support other related communications tasks as needed.