Communications Specialist

at  University of Michigan

HOW TO APPLY

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

SUMMARY

The University of Michigan Facilities & Operations (F&O) organization is currently seeking candidates for the position of Communications Specialist. This position reports to the director of Operational Support and is a full-time appointment. This important role facilitates the smooth flow of internal communication within and across F&O, aligning its diverse teams around shared goals and vision.
F&O is an organization committed to operational excellence and dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.
F&O has primary responsibility for the stewardship of the university’s physical properties, including 37 million square feet of building space. We are responsible for sophisticated and complex academic, research and clinical facilities, as well as associated environmental stewardship and regulatory compliance.

REQUIRED QUALIFICATIONS*

• Bachelor’s degree in communications, marketing or related field, or an equivalent combination of education and experience
• Five to seven years professional experience in public relations, promotion, marketing or communication in a professional setting
• Proven ability to function as a member of a team, manage committee work, build effective working relationships, and demonstrate initiative
• Strong editorial skills and experience with enhancing content quality
• Experience maintaining digital communications, including: websites, blogs, social media Highly organized, detail-oriented and proactive problem-solverAbility to effectively manage multiple priorities with time sensitive deadlines Excellent verbal and written communication skills

RESPONSIBILITIES*

• Lead the development and implementation of strategic communication plans.
• Identify and implement effective communication strategies that keep staff informed and aligned with the organization’s vision, goals, and priorities.
• Chair and coordinate F&O Communications Guiding Team, a cross-departmental committee focused on developing organizational communication strategy and ensuring timely and effective communication to and from staff members.
• Lead the department of Operational Support internal communications needs
• Collaborate with F&O department leaders to understand department-specific communication needs and assist with corresponding strategies.
• Determine communication channels and monitor/report on effectiveness.
• Identify and develop compelling success stories that demonstrate organizational principles and accomplishments.
• Coordinate and develop content of various types (e.g., annual reports, monthly organizational updates) and formats to meet diverse needs and goals.
• Set communication milestones and metrics and monitor effectiveness through analytics and other methods.
• Generate and update content on F&O websites and digital signage, and serve as primary point of contact for F&O’s digital signage system.
• Measure and present results of communication efforts to senior management

In addition to a career filled with purpose and opportunity, University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• A retirement plan that provides immediate vesting and two-for-one matching contributions after 12 months
• Many choices for comprehensive health insurance Life insurance
• Long-term disability coverage
• Paid maternity and parental leave
• Flexible spending accounts for healthcare and dependent care expense