Community and Event Specialist

at  Garena

Jakarta Marketing Experienced (Individual Contributor)
As a Community and Event Specialist, you are in charge as the forefront person in our game’s communities, you will be responsible for connecting with our users on a deeper level, nurturing the external relationship through innovative campaigns from the inside out, influencing and empowering various stakeholders in the field to create better engagement amongst the community.

Job Description

• Develop and implement a comprehensive community engagement strategy to grow and nurture the overall community ecosystem with the grassroots players
• Plan, execute, and monitor multiple community-focused projects and initiatives, making sure the projects delivered as planned
• Plan, organize, and execute offline/online community events to foster engagement and connection within the community
• Build and maintain collaborative relationships with various stakeholders among the gaming communities and media partners through innovative programs
• Recruit, train, and manage a team of community moderators and volunteers to support community programs and events
• Conduct research and provide business insights to understand community needs, preferences, and trends on certain topics such as product feedback, campaign evaluation, etc.

Job Requirements

• Minimum a Bachelor’s Degree from a reputable university
• Possess a strong project management skill with a proven track record of successful project delivery
• Strong leadership skills: able to influence and empower community builders and media partners with high integrity (having extensive organizational experience would be highly preferred)
• Proactive collaborator: able to actively engage and initiate collaboration with community builders and media partners that contribute towards the growth of the esports community
• Critical problem-solver: able to identify core issues from multiple perspectives and drive the right approach to solve them efficiently within timelines
• Avid learner: eager to explore new trends, and to adapt fast in implementing dynamic strategies in a fast-changing environment
• Excellent written and oral communication skills in Bahasa and English along with the ability to effectively collaborate with cross-functional teams
• Highly passionate about games with a good knowledge of the gaming industry in Indonesia; having a deeper curiosity for game products and the industry’s best practice
• Willing to travel nationwide across Indonesia

Please refer the Job description for details