Community Case Manager (Urgent Community Response)

at  Sandwell and West Birmingham NHS Trust

An exciting opportunity has arisen within the Urgent Community Response Directorate to recruit two Community Case Managers within the Urgent Community Response Services (UCRS) Team.
We are seeking to appoint a dynamic, driven, motivated and caring individual who will bring their experience and personability to the role to ensure that as a team we align to the Trusts People, Patient, Population Strategy.

Our current UCRS Team consists of a range of multidisciplinary colleagues including:

• ACPs
• Consultants
• Occupational Therapists
• Physiotherapists
• Operational Managers

Within the UCRS Team, we deliver a range of services including:

• Falls Service/Falls Pick Up/Wound Closure
• Admission Avoidance (2-48 Hour Response)
• Community DVT Pathway
• 2 Hour Urgent Response
• 8x8 Navigation Centre

The posts will support people in their own homes who are experiencing an exacerbation in their health. You will, therefore, have a passion for community nursing and urgent care pathways.
Our new Midland Metropolitan University Hospital opens October 2024, and will not only provide excellent patient care from a modern acute setting but will look to support the wider communities by supporting with education access with the development of the Learning Academy which is set to be opened at MMUH.
Please be aware that our base location may change following the opening of MMUH, but this will be discussed further at Interview.
R epo r t i n g t o a s e n i o r C o m m u n i t y M at r o n f o r t h e s e r v ic e , t h e p o st ho l de r w ill b e a n aut o n o m o u s p r a c t i t i o n e r an d cli n ic a l s pe c i a list r e s p o n si b le fo r de v e l op i n g a n d i m p l e m e n t i n g s e r v ice p r o v isi o n w i th in th e t e a m a c r o ss t h e bo ro u g h o f Sand w e ll.
T h e po s t ho l de r w ill h a v e c ont i nu i n g r e s p o n si b ili t y f o r p r oa c t i v e ly m on i to r i n g an d m a na g i n g pat i e nt s o n a c a s e l o a d w i th in a de si g nat e d path w a y , r e c o g n isi n g th e e a r ly s y m pto m s o f d is ea se e x a c e r bat i on , a c u t e ill ne ss, a n d i n j u r i e s, a s w e ll a s s o c i a l a n d fa m ili a l fa c to r s ba s e d o n t h e u n d e r s t and i n g o f l o n g -term c ond i t i o n s, t h e e ffe c t s o n t h e i nd i v i dua l, t h e i r fa m ily an d en v i r on m en t a s w e ll a s c u rr en t e v i den c e a n d p r a c t ice s t a nda r d s.
T h e s e r v ice w i l l b e d e li v e r e d t o a d e f i ne d po p u l at i o n o f pat i ent s ne e d i n g c o m p l e x c a s e m a n a g e m en t fo r l on g t e r m c o nd i t i on s a n d c o m p l e x s o ci a l r isk fa c to r s w i th in th e c o mm un i t y s ett i n g , p r e v ent i n g i na pp r op r i a t e h o s p i ta l a d m issi on .
T h e po st ho l d e r w i ll a l so b e u l t i m a t e ly r e s pon si b le f o r t h e m ana ge m e n t/ d e cisi o n m a ki n g ab o u t c a r e a n d s e r v ice p r o v isi on , fo r i nd i v i dua l pat i en t p ath w a y s a c r o ss th e p r i m a r y an d s e c o n da r y c a r e i nte r f a c e .
Sandwell and West Birmingham NHS Trust is a high performing Trust achieving a ‘good’ rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.
There has never been a better time to join SWBH . It is moving at pace and a ‘we can do this’ attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth moving into the new Midland Met Hospital in 2024.
As an employee of SWBH, you will find that we are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, age or disability. We actively promote equality of opportunity for all, welcome applications from a wide range of candidates and select interviewees based on their skills, qualifications, and experience.
We take equal opportunities and improving the working lives of our staff really seriously, this could include flexible working, part-time, job share and remote working from home. Please talk to us during the interview process to discuss any flexibility that you may require.
Please see the attached job description and person specification for more detailed information about this role

Please refer the Job description for details