Community Engagement Officer

at  US Federal Aviation Administration

QUALIFICATIONS

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes: Experience organizing and leading aspects of community outreach activities. Experience with managing a workload in a fast-paced, high profile, and politically sensitive environment.
Qualifications must be met by the closing date of this vacancy announcement.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed under the Evaluation Criteria section. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
This position is also open to Current and Former Federal Employees and applicants eligible under Expanded Veterans Hiring Opportunity (EVHO) under vacancy AGL-ARA-24-0004-90674. Current or former federal employees must have met a one-year probationary period or trial period in the competitive or excepted service. Applications will be accepted from preference eligibles and veterans who are honorably discharged from the Armed Forces after completing at least 3 years of continuous active-duty service.

In addition to the minimum qualifications, the following has been determined to be a selective factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration.

• This is a screen-out element which will be used to determine eligibility for this job. The Screen Out Element for this position is: Previous government relations, public affairs, public policy and/or community engagement experience on transportation-related topics.

IMPORTANT: Ensure that your work experience supports your Knowledge, Skills and Abilities (KSA), and Other Factors answers. Your answers and associated work experience will be evaluated further to validate whether the answers that you selected are appropriate.

EDUCATION

Education cannot be substituted for experience at the FV-J level.
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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

DETERMINING LENGTH OF GENERAL OR SPECIALIZED EXPERIENCE IS DEPENDENT ON THE ABOVE INFORMATION AND FAILURE TO PROVIDE ALL OF THIS INFORMATION MAY RESULT IN A FINDING OF INELIGIBLE.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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DUTIES

The position is expected to fully plan, implement, manage and coordinate all community outreach activities related to aviation issues in their assigned areas. This position is a subject matter expert and responsible for planning, organizing, and controlling the activities necessary to deliver an effective community outreach program for the Regional Administrator’s Office.
Applies experience and expert knowledge that are applicable to his or her discipline to conduct functional activities for projects/programs that often require the development of new and innovative approaches. Identifies and resolves challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives. The position’s focus will be on FAA actions that have the potential to lead to noise concerns in their assigned areas, especially new procedures or airport development projects. This position maintains consistent engagement and communication/messaging with their assigned communities on aircraft noise concerns in accordance with Regional and National policies.
The position requires close cooperation and collaboration with the respective ATO Service Center(s), and Regional and HQ LOB’s and Staff Offices. Duties include, but are not limited to: Manages community outreach activities in the Regional Administrator’s Office including aviation roundtables and public meetings, including coordinating between agencies and required logistics. Develops annual regional strategy for community outreach and information distribution designed to inform stakeholders, Congressional staff, and communities on projects that have the potential to raise aircraft noise and other changes of interest. Serves as the POC to Airport Community Roundtables, collaborating with airports and community leaders on FAA presentations. Collaborates on a regular basis with airport sponsors in the region(s) on aircraft related noise complaints/issues to ensure consistency in responses between FAA and the airports and to minimize or eliminate duplicative efforts.
The incumbent applies knowledge of FAA’s policies and objectives to identify, define, and organize resources for large projects/programs/work activities. Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements. Participates in FAA planning and development meetings to advise on potential community noise issues resulting from the project based on community noise complaints documented in the FAA database. Analyzes noise complaint reports and provided by AEE to identify trends and community noise concern hot spots and coordinates with AJV in ATO Service Areas to analyze potential changes in airspace that may be causing hot spots. Advises RAs of trends in FAA aircraft noise complaints that may indicate a change in air traffic or airport procedures that has the potential to become controversial and invite Congressional interest.
Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches. May create new solutions and policy interpretations as situations require. Provides expert guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas. Develops and recommends approaches to address current and anticipated problems and issues. Works with senior management to identify and resolve problems. Participates in regularly scheduled telecoms/meetings with the CEO Lead, AEE, and AJV to ensure the agency is consistently applying policy and programs regarding aircraft noise.

RESPONSIBILITIES CONTINUED:

Receives training on current FAA noise programs, models and environmental and noise policies to ensure an expert understanding of the principles to convey to the public. Maintains the public websites for the RAs’ on aircraft noise related issues to include information on:
1. Links to regional airport noise complaint websites; 2. Regional environmental documents with community aircraft noise concerns; 3. Responses to frequently asked questions and; 4. Other appropriate aircraft noise related information as determined by the RA and/or HRC-HQs, and AEE. Develops proposed changes to FAA policy and guidance on aircraft noise, based on trend analysis. Contacts are internal and external. Often represents the major subdivision and LOB/SO as a principal point of contact to provide advice and guidance on policies and procedures. Performs other duties as assigned.
Work typically is reviewed only at completion for success in achieving planned results. Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities. Work activities impact directly on the objectives of one or more organizational units, major subdivisions, and/or LOB’s/SO’s and impact on the objectives of the FAA. The work regularly affects internal and external customers.
Some, none or all of the candidates may be interviewed.
How you will be evaluated: Applications will be first reviewed to determine if they meet the minimum qualification requirements. Failure to meet minimum qualification requirements automatically disqualified an applicant. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on responses to the knowledge, skill and abilities (KSAs) listed.
This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

• Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

In addition to the minimum qualifications, the following has been determined to be a selective factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration.

• This is a screen-out element which will be used to determine eligibility for this job. The Screen Out Element for this position is: Previous government relations, public affairs, public policy and/or community engagement experience on transportation-related topics