Community Experience Manager

at  Dabble

Dabble is an online sports and racing bookmaker (licensed by the NTRC), formed in 2020 and embracing the scaleup journey. Our aim is to disrupt the game with a truly immersive socialised betting experience designed to provide evolutionary entertainment to our punters via genuine interaction and engagement. Our brand ethos, “share the experience”, means we believe in community and celebration - both in the app and in the office!
We have office hubs in Darwin, Melbourne, Brisbane, Sydney, Adelaide and Albury - and expansion is in our sights. We believe in remote-first work, though in the spirit of our community encourage our people to take advantage of our national network, with cross-office sponsored flights on offer all year round. We are a team of highly driven enthusiasts, and we are looking for our next Dabbler to join us as we continue in our journey.

SKILLS & QUALIFICATIONS

• A passion for creativity and ideas to bring the community experiences to life through ideation and planning
• Proven experience of organising and managing multiple events simultaneously
• Excellent organisation skills
• Strong communication and presentation skills
• Team player
• Ability to work in collaboration with multiple internal teams and stakeholders
• Skilled abilities in documentation and reporting

ARE YOU A DABBLER?

A Dabbler’s attitude is paramount, as the right person will be able to learn quickly and adapt to any skill gaps. A Dabbler is always a team player, with a willingness to share with and learn from others. Being a remote-first workplace, collaborative working styles are crucial to empower and grow each individual member (eg we prefer openness via public channels to problem solve or ideate on Slack).
A Dabbler uses their freedom of autonomy to its absolute potential and enjoys contributing to the Dabble community. We hold respect for our peers very highly – there is no such thing as a bad idea. We encourage you to think differently, be brave and strive to always raise the bar. Dabble was born out of thought sharing and should tackle growth in the same way. Dabble embraces empowerment of all people at any level of seniority and experience to ‘own their work’ and ‘talk their book’ wherever they can.
A fulfilling life extends beyond work, and we encourage our employees to prioritise self-care and well-being. This means taking breaks when needed, setting boundaries, and seeking support when facing challenges. We are committed to creating a safe environment where individuals feel comfortable discussing their wellbeing and accessing resources when necessary.

• Design and implement an epic 6-star surprise and delight experience program servicing all states and codes across Australia
• Work closely with the CRM & Value teams to identify which customers to target with the experiences.
• Bring the campaign idea to life from ideation, to fulfillment, creative, comms and reporting
• Project manage sponsorship activations from an at-event perspective.
• Project manage Dabble customer events and competitions
• Merchandise management
• Assist with logistics for marketing content shoot days
• Measure and report upon the effectiveness of the program