Community Manager Central House

at  The Commons

Central House is an all-inclusive shared office space with an emphasis on services and amenities that support professionals. With thorough research, Central House is dedicated to nurturing, empowering and cultivating members with a dynamic and supportive working environment. Central House is a sister brand to The Commons.
As the Community Manager, you’ll be the heartbeat of our community, responsible for fostering a supportive and collaborative environment where professionals from various industries can thrive together.
We believe that a successful community goes beyond providing shared office spaces. That’s why we’re looking for a Community Manager who understands the power of cultivating an inclusive and dynamic community. Your enthusiasm for connecting with others, your knack for organising engaging activities, and your ability to foster a sense of belonging will be key in making The Commons the go-to destination for professionals looking for more than just a desk.
If you’re ready to immerse yourself in an exciting and fast-paced environment, where you can make a genuine impact on the lives of our members, then we invite you to join our team at The Commons. Apply today and help us create an extraordinary community where professionals thrive, connect, and inspire each other to reach new heights!

OCCUPANCY

Sales

• Conduct tours of the space with companies looking for office space and drive new sales
• Follow up after tours and upsell enquiries
• Generate contracts and onboard new companies
• Update CRM with accurate and up-to-date information
• Manage membership changes within the existing community
• Negotiate with potential members and offer discounts as appropriate and guided by Management

Retention

• Keep members long-term to maintain high occupancy
• Constantly review service offerings and review member feedback looking for ways to improve and retain members
• Ensure policies surrounding notice periods and membership cancellation are adhered to
• Notify Management immediately of any possible changes to memberships in the space and proactively seek out possible new members from past enquiries

VALUES

All actions, conversations and behaviours should display behaviours that reflect the philosophy and values of The Commons.

We are looking for candidates who live and breathe our values:

• Putting members first
• Fostering community
• Working together as a team
• Constantly learning and growing

The main duties of the role include but are not limited to the below: