Compliance Officer

at  NDIS Quality and Safeguards Commission

WHO WE ARE?

The NDIS Commission is an independent agency established to improve the quality and safety of
NDIS supports and services.
We are working with NDIS participants, service providers, workers and the community to so
participants can access services and supports that promote choice, control and dignity.

WHAT WE DO?

The NDIS Commission is the national regulatory authority responsible for upholding the rights of
people with disability accessing the National Disability Insurance Scheme (NDIS). We make sure
the supports and services participants use to live the life they want, are safe and offered to the
highest possible quality.
The NDIS Commission regulates NDIS providers and monitors compliance with the
NDIS Code of Conduct and NDIS Practice Standards by assessing incidents that occur in the
provision of NDIS services, conducting investigations and undertaking compliance and
enforcement actions.
The NDIS Commission collaborates with state and territory governments, the National Disability
Insurance Agency and other Commonwealth regulatory bodies, such as the Australian
Competition and Consumer Commission, to share information and improve the quality and safety
of NDIS services.

THE OPPORTUNITY

The NDIS Commission’s Regulatory Operations Division is seeking highly motivated and
talented problem solvers to contribute to compliance activities that impact the regulatory
actions of the NDIS Commission. This is a unique and exciting opportunity to contribute to
regulatory actions that will ultimately have a positive impact on the lives of NDIS
participants across Australia. You will be part of a dynamic and supportive tem that
develops and implements cutting-edge problem-solving methodologies to tackle complex
challenges within a regulation space. Successful candidates will join the Compliance and
Enforcement Branch within the Regulatory Operations Division.

ESSENTIAL AND DESIRABLE REQUIREMENTS

To be considered for appointment to this role, applicants must be able to demonstrate

that they possess:

• Experience in a compliance role with a regulatory agency, law enforcement agency

or other government agency is highly desirable;

• A Diploma or Certificate IV in Government (Investigations/Regulatory

Compliance/Compliance and Risk Management) or equivalent is highly desirable;

• Experience in using information and evidence gathering powers of the kind

available to the NDIS Commission, and seeking outcomes (administrative; civil;

criminal) of the kind available to the NDIS Commission is highly desirable;

• Knowledge of the NDIS and an understanding of the role of the NDIS Commission is

highly desirable;

• Knowledge of the issues facing people with disability in the context of their rights,

health, safety and wellbeing is highly desirable; and

• Experience in a regulatory environment is essential.

EMPLOYMENT SUITABILITY REQUIREMENTS

All NDIS Commission personnel are required to meet employment suitability requirements
prior to, and throughout, their employment.

requirements.

• Liaise with other government agencies and Taskforce partners, share information

functions and the requirements of relevant legislation and rules.

• Others duties as required.
• Regular travel may be required, sometimes at short notic

KEY DUTIES

The successful candidate will be reporting an Assistant Director within one of our
teams.

The successful candidate will undertake the following key duties:

• Lead compliance activities into disability service providers, disability support workers

and their response to issues of safety, well-being and quality of support services for
people with a disability. Compliance and investigations work will be undertaken in
accordance with the National Disability Insurance Scheme Act 2013 (Cth), Rules, the
Commissioner’s policies and procedures, the Regulatory Powers (Standard
Provisions) Act 2014 (Regulatory Powers Act) and relevant Commonwealth legislative

requirements.

• Liaise with other government agencies and Taskforce partners, share information,

produce briefing papers including recommendations to address quality and

safeguarding risks arising from fraud and misuse of NDIS plan funds

• Engage across the full range of the NDIS Commission’s functions, identifying and

fostering opportunities to deploy cross-functional strategies to address compliance

issues

• Work with individual providers and workers to assist them in understanding their

obligations, and where non-compliance may have occurred, guide them to address

those issues and risks.

• Undertake research and analysis to develop compliance responses that are risk-

based and proportionate to the type of alleged or suspected non-compliance and

breaches.

• Prepare complex and/or sensitive correspondence and corporate documentation,

including reports, briefings and submissions.

• Contribute to and participate in compliance promotion and education campaigns to

inform and educate providers, participants and the public about the Commission’s

functions and the requirements of relevant legislation and rules.

• Others duties as required.
• Regular travel may be required, sometimes at short notice

demands, and tight deadlines while remaining flexible to new priorities and tasks

• Demonstrated ability to make sound judgements and decisions based on thoroug

To be considered in this role, candidates will need to:

• Be an Australian Citizen;
• Have a favourable National Police Check;
• Have or be willing to obtain and maintain a baseline security clearance. See AGSV