Compliance Officer - Tobacco

at  Charterhouse

• 12 month contract
• $55 p/h + Super
• St Leornard’s Location
• Great workplace culture
  This NSW Government agency regulates tobacco and e-cigarette sales and smoke-free areas, aiming to reduce usage due to their significant health risks. It advises the government on policies, enforces regulations, and implements evidence-based reforms.

SKILLS & EXPERIENCE

• Substantial background in regulatory and compliance activities, including the interpretation of legislation.
• Preferably holds a minimum qualification of a certificate IV in Government Investigations.
• Demonstrated proficiency in utilising effective interpersonal skills to manage challenging interactions, resolve conflicts and de-escalate situations.
• Capable of working flexibly across various environments and contexts.
• Exhibits strong organisational skills and thrives in high-volume, demanding professional settings, adept at prioritising tasks and achieving results with a customer-centric approach.
• Proven ability to work autonomously with minimal supervision as well as collaboratively within a team environment.
• Demonstrated effectiveness in engaging, collaborating and negotiating with stakeholders to achieve desired outcomes.
• Willingness and capability, including possession of a current NSW driver’s license, to travel to different locations throughout NSW, potentially involving overnight stays in regional or remote areas.

• Responsible for enforcing compliance regarding tobacco, e-cigarettes, and smoke-free regulations.
• Conducting inspections at regulated retailers and smoke-free locations to provide in-person education and ensure compliance with regulatory priorities.
• Monitoring compliance and issuing Penalty Notices and cautions to individuals allegedly violating relevant legislation.
• Gathering, organising, and analysing data related to compliance monitoring and enforcement activities.
• Responsible for handling all court appearances, including mentions for prosecutions initiated by the Tobacco & E-cigarettes Compliance Team, until either a plea of not guilty is entered by the defendant or legal representation engaged by the Ministry takes over.