Compliance Supervisor, Lead - UK (Remote from UK)

at  eXp UK

We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in the UK.
The total base pay for this position is between £40,000 and £45,000 per year, and is dependent upon experience, skills, and prior training.

WHAT YOU WILL DO:

• Overall Lettings Compliance: Oversee compliance in all lettings activities, including tenant screening, property management, and adherence to specific lettings regulations.

• New Listings Compliance: Ensure all new listings in sales and lettings comply with signed terms of business and AML regulations.

• AML Compliance: Manage AML processes for both sales and lettings transactions, including client identity verification and proof of finance.
• Develop and oversee mandatory training for agents in line with legislation
• Complaints Management and Liaison: Handle complaints, provide timely resolutions, and liaise with The Property Ombudsman when necessary.
• Luxury Market Compliance: Ensure compliance in luxury market transactions, addressing unique regulatory requirements and making sure non-luxury properties are not finding their way to eXp Luxury
• GDPR and Data Protection: Maintain GDPR compliance, ensuring all client data is managed in accordance with data protection laws.
• Training and Staff Compliance: Develop and oversee training programs for staff on compliance procedures and regulatory updates.
• Regulatory Updates and Advisory: Stay updated on changes in estate agency laws and advise the management team and staff accordingly.
• Risk Management: Identify and mitigate compliance risks, and develop corrective action plans for problematic issues.
• Audit and Inspection Preparation: Prepare for and manage audits and inspections, ensuring compliance with all regulatory requirements.
• Contract and Legal Document Review: Oversee the legal compliance of contracts and documents.
• Ethical Standards and Conduct: Promote adherence to ethical standards within the agency.
• Line Management and support to Compliance Coordinator

Proven experience in a compliance role 2-4 years, ideally within the UK estate agency sector.

• A Level/ Level 3 education or equivalent years of applicable experience
• Bachelor’s degree preferred
• Comprehensive knowledge of UK property laws, AML regulations, GDPR, and other relevant legislation.
• Strong communication, interpersonal, and leadership skills.
• Analytical, problem-solving, and organisational capabilities.
• Previous Line Management experience highly desire