Computer & Info Analyst 1, Digital Technology Solutions

at  University of Cincinnati

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL
Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.65 billion and its endowment totals $1.8 billion.

REQUIRED EDUCATION

Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or related field.
Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

REQUIRED EXPERIENCE

Relevant work experience considered.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Office environment/no specific unusual physical or environmental demands.

• Provide consultative, technical and training support and services to the user community to ensure problem resolution, system/data access, and optimal system performance.
• Assist users to develop or use applications and software packages and their features.
• Act as a liaison between faculty, staff, students and information systems resources and staff.
• Install, configure, and modify applications, networks, databases, and other systems.
• Provide technical advice and expertise to faculty, staff, and students in the evaluation, selection, purchase, upgrading, and maintenance of software, hardware, and/or database system resources to meet user needs.
• Assist in preparing requests for proposals, cost estimates, and justifications.
• Provide training and communications materials to users that maximize their ability to utilize system capabilities, features, and other resources. Develop and/or conduct training programs, lab/equipment orientations and demonstrations, and self-guided tutorials on equipment, applications, databases, and related systems. Write user documentation, user guides, instructor guides, training outlines, and technical training publications.
• May perform applications programming to accomplish some duties.
• Perform related duties based on departmental need. This job description can be changed at any time.