Computer Scientist IT Support (Fixed-term contract - 6 months)

at  Bank Pictet Cie Europe AG succursale de Luxembourg

Pictet is an investment-led service company, offering wealth management, asset management and related services. We are a partnership of eight owner managers and our principles of succession and transmission of ownership have remained unchanged since founding in 1805.
Our purpose is to build responsible partnerships with our clients, communities, and the companies in which we invest, in order to safeguard and transmit wealth, of all kinds, in the service of the real economy.
With more than CHF 612 billion in assets under management or custody at 31 December 2022, Pictet is today one of the leading Europe-based independent wealth and asset managers.
The Group is headquartered in Geneva, where its activities began, and employs more than 5000 employees. With 30 offices, it is also present in Amsterdam, Basel, Barcelona, Brussels, Dubai, Frankfurt, Hong Kong, Lausanne, London, Luxembourg, Madrid, Milan, Monaco, Montreal, Munich, Nassau, Osaka, Paris, Rome, Shanghai, Singapore, Stuttgart, Taipei, Tel-Aviv, Tokyo, Turin, Verona, Shanghai, New York and Zurich.

NOTE

We will not accept any CVs from agencies.
In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.

• Supervise and control the availability of the production environment and control the production backups;
• Monitor the smooth running of batch processing of production and test environments;
• Provide Level 1 and 2 support, and contribute to resolving incidents and problems;
• Inform the business lines of any deterioration and/or interruption of services;
• Coordinate the provision of test environments within the given timeframe;
• Write and update operating documentation and takeover instructions;
• Contribute in maintaining and optimizing internal system management processes, within a framework based on ITIL, with a service management tool.
• On-site shifts between 5 a.m. and 7 p.m (with 24/7 on-call rotation)