Concierge Services

at  Mission Hill Family Estate Winery

WHO WE ARE:

We love what we do. We’re all in. It’s how we have accomplished great things. Like our amazing products and our brand, we want to tell you the exciting story of our winery, its growth, and our people. We’re on an amazing adventure and we want you to help write the next chapter with us. We are building a lasting legacy in the wine industry, and we’ve only just begun.
We are seeking a motivated, detail-oriented individual to join our guest experience team. As part of our team, you will respond to quest inquires via phone and email, assist guests in booking suitable reservations at one of our various properties. You will speak to onsite events, available experiences, and general inquires. You accurately record customer information, including payment information, and advise customers on available upgrades or specials that may enhance their experience at the winery. You help customers with altering or canceling reservations, as necessary. Our ideal candidate has impeccable phone and email manners, strong communication and customer service skills, and keen attention to detail.

Please refer the Job description for details