Conference and Events Sales Executive - Jumeirah Muscat Bay

at  Jumeirah

ABOUT THE ROLE

An exciting role has arisen for a hard-working Conference & Events Sales Executive to join the Sales & Marketing department at Jumeirah Muscat Bay Resort. The main purpose of this role is to execute all hotel groups and events with a seamless turnover, from Sales Team to Operations Team, and through to post event follow up. To ensure that all customers are given consistent, high level of service throughout each event.

MAIN DUTIES

• Coordinates all events as delegated to ensure maximum customer satisfaction.
• Ensures that all department heads are informed of significant groups which will impact the Hotel operations.
• Adheres to the Hotel’s Selling Strategy for Events and Groups.
• Ensures Delphi Booking Procedures and Group Audits adhered to.
• Continuously review procedures and processes within the department to maximize profit, increase productivity and improve efficiency.
• Conduct in-house site inspection in relation with Sales Managers.
• Prepare and respond accurately and proactively with a consultative approach to all Group and Event leads, proposals and contracts to assist conversion of sales.
• Any other duties as may reasonably be requested by management.

OTHER DUTIES

• Understand Group and Catering cost forecasting.
• Knowledge of menu planning and food presentation.
• Ability to manage hotel inventory.
• Broad understanding of catering space management.
• Familiarity and knowledge of all departments within the hotel.
• Effective communication skills.
• Presents ideas and information in a concise, well organized manner.
• Manages interpersonal conflict situation effectively.