Configuration & Payroll Support Analyst

at  Ebury

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

• Configure and customise the payroll system based on organisational needs and requirements.
• Implement changes to the system in response to policy updates or regulatory changes.
• Ensure that customizations align with compliance standards.
• Stay informed about updates and new features released by the payroll software provider.
• Test and implement system updates to enhance performance and security.
• Provide support to end-users, including payroll Team, HR, Finance and Clients , with payroll-related inquiries.
• Investigate and solve issues related to payroll processing, calculations, and system usage.
• Provide timely and clear communication regarding system downtimes or maintenance.
• Identify opportunities for process improvement in the payroll support function.
• Collaborate with the team to implement improvements in support processes.
• Collaborate with the Payroll Compliance team to ensure that system configurations align with compliance requirements.
• Work closely with the IT department to address technical issues and implement system enhancements.
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