Consultant - Digital Customer - Salesforce Developer - SG
Date: 16 Apr 2024
Service Line / Portfolios: Customer & Marketing
Location:Singapore, Singapore, SG

REQUIREMENTS:

If you are someone with:

• Tertiary qualification in a relevant software or engineering discipline.
• Minimum 3-5 years of experience and expertise in Salesforce technical architecture and solutions design and knowledge of the wider Salesforce ecosystem. Relevant certification(s) on the technical will be a plus.
• Minimum 3 three full-lifecycle Salesforce development, with strong expertise in at least two of the following areas/modules:
• Sales Cloud
• Service Cloud
• Custom / App Cloud
• Force.com
• Experience implementing CPQ technologies (Financial Services Cloud, Calliduscloud, Big Machines, Apttus, Cameleon) will be an advantage.
• Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and Data Loader.
• Drive and determination to continually learn new things and develop yourself.
• A natural team player who enjoys working with others to solve problems and sharing knowledge.
• Willing to push the technical limits and find the best solution for the business and our customers.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

WORK YOU WILL DO

This role sits within the Customer and Marketing (C&M) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.
Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures. We create innovative ventures, digital platforms, and more meaningful experiences.
As part of the Digital Customer Team, you will leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally-powered growth and enhance our client’s customer relationships with immersive experiences powered by leading digital arts. Eighty percent of the customer moments that make up their brand happen in the sales and service experience. We not only help our clients to make those memories for their customers, but we integrate their whole business around those moments—whether it’s a trip into their supply chain, logistics, and fulfillment, or advancing the customer mindset of their employees and partners.

You will:

• Design and develop salesforce solutions based on customer requirements
• Implement User Stories in an agile approach for CRM Systems or Salesforce applications.
• Analyses technical requirements and translates them into implementable application designs and configurations. Evaluates possibilities with different technologies and platforms
• Understand client business process and potential constraints (budget, timeline, expertise, etc.) to define optimal and reasonable project scope and expectations
• Create and defend solution estimate and SOW
• Implement an interface to an already existing Community Cloud Application in order to retrieve data
• Coordinate with Solutions Architects on integration, and data consultants, and others, as needed, for specific technical design requirements

YOUR ROLE AS A LEADER:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

PLEASE NOTE THAT DELOITTE WILL NEVER REACH OUT TO YOU DIRECTLY VIA MESSAGING PLATFORMS TO OFFER YOU EMPLOYMENT OPPORTUNITIES OR REQUEST FOR MONEY OR YOUR PERSONAL INFORMATION. KINDLY APPLY FOR ROLES THAT YOU ARE INTERESTED IN VIA THIS OFFICIAL DELOITTE WEBSITE.

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Requisition ID: 103383
In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.