Consultant, Digital Sales

at  National Australia Bank

Consultant, Digital Sales
Consul an , Digi al Sales
Job no: 792668
Business uni : Personal Banking
Primary posi ion loca ion: 395 Bourke S , Melbourne, VIC
Work ype: Permanen Full ime

Region: VIC- Melbourne CBD

• Make a genuine difference hrough he work you do
• Be rewarded and recognised for he value you bring
• Be par of a collabora ive and engaging eam environmen

I ‘s more han a career a NAB. I ‘s abou more oppor uni y, more momen s o make a difference and more focus on you.
You make NAB. You ge i done for our cus omers and our communi ies. You’re laying he founda ions for NAB’s fu ure success. oge her we’ll grow, excel for our cus omers, and make his a workplace o be proud of.
I ‘s a good ime o see wha more you can find a NAB as a Consul an , Digi al Sales.
he role:
We have an exci ing oppor uni y for a Consul an , Digi al Sales S ra egy. he role will drive he Digi al Sales s ra egy wi h a goal o uplif Digi al Sales bo h in opens volume and in digi al channel share. In addi ion, his role will priori ise and drive he delivery of key ini ia ives ha uplif he digi al sales experience in order o mee hese ambi ious goals.

he role and day o day will include:

• Achieving he digi al sales por folio arge s and driving he increase in channel share con ribu ion
• Driving he delivery of he end- o-end digi al sales s ra egy for por folio produc s
• Manage he delivery of digi al sales ini ia ives: drive and coordina e sprin s wi h relevan delivery squads; iden ify user needs, commercial oppor uni ies and ensure he ini ia ive posi ively con ribu es o he achieving he sales arge
• Suppor ing he delivery of agreed ini ia ives ou lined in he digi al sales roadmap on ime, o budge and o quali y s andards leveraging squad resources as appropria e
• Have an experimen a ion mindse enabling you o provide es and arge op imiza ion recommenda ions across digi al asse s and he produc por folio, driving he incremen al uplif of sales.
• Assis ing wi h iden ifying new digi al channels, ini ia ives or oppor uni ies ha can be u ilised for digi al sales.
• Have he finger on he pulse and be across bes prac ice digi al sales experiences ex ernal o NAB and bring back o posi ively influence NAB’s cus omer experience
• Developing s ra egic ra ionale, modeling, and recommenda ions, o be presen ed o senior NAB s akeholders for approval and o suppor decision making
• Work closely wi h key s akeholders of he funnel value chain (Produc , Marke ing, Form Experience eams) o drive improvemen s across he E2E sales journey

Wha you will bring:

You will have demons ra ed experience working in a similar Digi al Sales role wi h s rong analy ics skills and working knowledge of he Produc Ownership process, preferably wi hin a large corpora e organisa ion ideally in he Financial Services sec or. In addi ion, you will have:

• A s rong background in funnel analysis and conversion op imisa ion, unders anding wha drives all par s of he E2E digi al sales funnel
• Use da a s ory elling o communica e findings and recommenda ions o s akeholders
• S rong experience in digi al analy ics (Adobe Analy ics, Google Analy ics or similar)
• Able o collabora e wi h s akeholders across he value chain o iden ify why users drop ou and develop recommenda ions on wha can be done o reduce/s op leakage
• Demons ra e a proac ive focus on he cus omer and driving ou comes
• Proven abili y o influence posi ive ou comes across a wide s akeholder ne work
• A mindse of con inuous improvemen and innova ion whils being agile, flexible and resilien o manage he challenge of working on mul iple ini ia ives
• er iary qualified in a relevan field

A diverse and inclusive workplace works be er for everyone.
We know ha our people make us who we are. ha ‘s why we have buil a cul ure of respec - where everyone feels valued and apprecia ed for being heir rue au hen ic selves a NAB. Wi h our focus on inclusion and diversi y, and in par nership wi h our Employee Resource Groups, NAB is a place where Firs Na ions colleagues, colleagues of all genders, sexuali ies and ages, carers and colleagues wi h disabili y, and colleagues from all cul ures, races and religions can hrive, connec and grow.
More focus on you
We are commi ed o delivering a posi ive experience for our colleagues and a workplace you can be proud of. We suppor our colleagues o balance heir careers and personal life hrough flexible working arrangemen s such as hybrid working and job sharing and compe i ive financial and lifes yle benefi s. We inves in our colleagues hrough world class developmen programs (Dis inc ive Leadership and Career Qualified in Banking), and empower you o learn, grow and pursue exci ing career oppor uni ies. o learn more, visi he Benefi s of Working a NAB page on our websi e.
Join NAB
If you hink his role is he righ fi for you, we invi e you o apply.
Please no e candida e screening and in erviews may be conduc ed prior o he closing da e of he job adver .
Unsolici ed CVs from agencies will no be accep ed.
Adver ised: 26 Feb 2024 6:00 AM AUS Eas ern Dayligh ime
Closing: 15 Mar 2024 11:55 PM AUS Eas ern Dayligh ime
Job ID 792668

he role and day o day will include:

• Achieving he digi al sales por folio arge s and driving he increase in channel share con ribu ion
• Driving he delivery of he end- o-end digi al sales s ra egy for por folio produc s
• Manage he delivery of digi al sales ini ia ives: drive and coordina e sprin s wi h relevan delivery squads; iden ify user needs, commercial oppor uni ies and ensure he ini ia ive posi ively con ribu es o he achieving he sales arge
• Suppor ing he delivery of agreed ini ia ives ou lined in he digi al sales roadmap on ime, o budge and o quali y s andards leveraging squad resources as appropria e
• Have an experimen a ion mindse enabling you o provide es and arge op imiza ion recommenda ions across digi al asse s and he produc por folio, driving he incremen al uplif of sales.
• Assis ing wi h iden ifying new digi al channels, ini ia ives or oppor uni ies ha can be u ilised for digi al sales.
• Have he finger on he pulse and be across bes prac ice digi al sales experiences ex ernal o NAB and bring back o posi ively influence NAB’s cus omer experience
• Developing s ra egic ra ionale, modeling, and recommenda ions, o be presen ed o senior NAB s akeholders for approval and o suppor decision making
• Work closely wi h key s akeholders of he funnel value chain (Produc , Marke ing, Form Experience eams) o drive improvemen s across he E2E sales journe

You will have demons ra ed experience working in a similar Digi al Sales role wi h s rong analy ics skills and working knowledge of he Produc Ownership process, preferably wi hin a large corpora e organisa ion ideally in he Financial Services sec or. In addi ion, you will have:

• A s rong background in funnel analysis and conversion op imisa ion, unders anding wha drives all par s of he E2E digi al sales funnel
• Use da a s ory elling o communica e findings and recommenda ions o s akeholders
• S rong experience in digi al analy ics (Adobe Analy ics, Google Analy ics or similar)
• Able o collabora e wi h s akeholders across he value chain o iden ify why users drop ou and develop recommenda ions on wha can be done o reduce/s op leakage
• Demons ra e a proac ive focus on he cus omer and driving ou comes
• Proven abili y o influence posi ive ou comes across a wide s akeholder ne work
• A mindse of con inuous improvemen and innova ion whils being agile, flexible and resilien o manage he challenge of working on mul iple ini ia ives
• er iary qualified in a relevan fiel