Consultant (Local Govt. experience)

at  Infor

General information
Country
Australia
City
Remote Location
Job ID
40160
Department
Infor Consulting Services
Description & Requirements

Day in The Life Typically Includes:

• Collaborate with sales and delivery teams from initial sales discovery through to configurational design and implementation of Pathway-based solutions
• Contribute to the goals, objectives and priorities of the Pathway IBU
• Ensures a level of quality in solution consulting, design, training and delivery
• Applies alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate
• Ability to review and interpret high-level business/user requirements and map that to configuration and/or training requirements
• Identifies and documents designs and specifications
• Communicates designs to the project team and conducts the design review process
• Conducts product configuration & training
• Provides domain knowledge/product knowledge to and as a subject matter expert on Pathway to support groups such as marketing, documentation, training, support, field services and clients. This includes being an expert on the business processes, designs and specifications that are within their respective area
• Ability to lead presentations on designs/product features to customers (internal and external
• Contribute non-functional and integration/interface responses to tender responses and proposals
• Assist in the creation of delivery plans, estimates and project timelines
• Engage with customers at the request of the Account Executives, Client Partners, Project Managers, Services Manager or Solution Delivery Manager
• Confirms the scope of the delivered solution reflects the end-to-end design agreed in the sales cycle and highlight deviations from scope to the customer and internally within Infor
• Review and provide input to the quotations and statements of work as requested
• Work on projects in a highly collaborative model with Infor consultants, partners and clients
• Understand and challenge current business processes and propose possible solutions to the customers’ business issues
• Recommend services revenue opportunities – such as training programs, consulting or integration engagements which the team could offer to enhance customer success
• Work closely with client stakeholders and/or partners to define and document client specific business needs and requirements
• Develop and collaborate on project deliverables such as project plans, process diagrams, use cases, gap analysis and functional design documents
• Contribute to Pathway process enhancement initiatives, including the further development of re-useable documents, tools, and artefacts
• Lead and contribute to functional working sessions, providing scoping direction, design and testing as required of new integration deliverables and technical changes

What You Will Need:

• Experience in the Local Government Industry
• Preferred but not essential, 5 years of application software consulting in the ERP space
• Experience in SaaS software solutions is highly preferred
• Strong process and business requirements analysis experience
• Must have strong written and verbal communication skills with the ability to translate complex technical concepts into business terms
• High degree of collaboration and focus on team working
• Must be completely fluent in English (written and oral)
• Energetic and enthusiastic approach, self-motivated and able to work and make decisions independently
• Bachelor Degree preferred, relevant work experience will be considered
• Flexibility to travel as required in accordance with Infor’s HR and Travel policies

About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Please refer the Job description for details