Consultant Product Owner

at  National Australia Bank

KEY ACCOUNTABILITIES:

• Deliver data, analytics and reporting initiatives to positively impact Digital Domain’s success metrics (e.g. digital sales, NPS)
• Deliver digital and marketing-related initiatives into a large and complex environment that demonstrates a positive uplift to customer and financial outcomes.
• Work closely and collaboratively with stakeholders to understand (1) Digital data, reporting and analytics requirements and (2) identify the effective NBCs to deliver that supports Business Bank’s strategy.
• Keep up to date with industry best practice, customer research and competitor activity.

• The Consultant - Product Owner (Digital Domain Performance & Next Best Conversations) role will be responsible for:
• Leading, owning and delivering the Digital Domain backlog of data, analytics and reporting initiatives
• Working with the Data & Analytics squad to develop, deliver, size and prioritise the Digital Domain Performance backlog using Agile frameworks / concepts.
• Leading, owning and delivering Next Best Conversations (NBCs) backlog for the Business Bank
• Working with the Marketing and Data squads to develop, deliver, size and prioritise the NBCs backlog using Agile frameworks / concepts.
• Sizing up and working with the relevant teams to calculate benefits from delivered NBCs and seeking endorsement from relevant stakeholders.
• The Consultant - Product Owner (Digital Domain Performance & Next Best Conversations) role will be a familiar in data / analytics, specifically digital and marketing.