Consultant - Reservoir Engineering Applications (Hybrid)

at  Quorum Software

REQUIREMENTS

• Bachelor degree in Reservoir Engineering, Business or related disciplines that have an analytical component
• Must be willing to travel up to 100% during the week
• Strong problem solving and/or analytical skills
• Ability to embrace and leverage new technology
• Basic understanding of database systems, data models, data migrations, and experience using PLSQL
• Basic understanding of software development
• Very good written and verbal communication skills
• Aptitude to build on concepts
• Strong desire for continuous learning
• Strong interpersonal skills
• Fluent in English, both written and verbal

• Analyzing and recreating of complex issues, triaging issues to provide detailed problem descriptions for coordinating with engineering
• Working with clients on a daily basis to troubleshoot issues, test solutions, provide resolutions, and escalate as necessary
• Answer quick questions on system functionality and/or configuration
• Understand the importance of customer relations and support processes
• Work with various team members to resolve the issues reported
• Create supporting documentation that clearly demonstrates that issue resolution and/or enhancement to be delivered solves the business problem reported
• Complete administrative tasks required to track request through lifecycle
• Curate Knowledge Base content
• Participating in the configuration, enhancement, and testing phases associated with software development and implementation
• Ensuring successful completion of personal and team deliverables
• And other duties as assigned.