Consumer Liaison Consultant

at  Queensland Health

About the Role: As the Consumer Liaison Consultant, you will provide a clinical lens on consumer feedback, with an aim to ensure responses are clinically relevant to the feedback received from consumers. You will liaise with the clinical teams to clarify clinical information and to formulate a response that meets health literacy requirements. This position is pivotal in providing feedback to clinicians in the area of consumer feedback when further support is identified and to ensure a consistent standard of response is achieved across the organisation.

About You: We are looking for people from all backgrounds to ensure our hospital reflects the diversity of our community.

• You are dedicated to making a real difference to the people of the Logan community who come from all walks of life.
• You bring your best to work to provide an exceptional healthcare experience for patients and the community.
• You work collaboratively with others, showing kindness and respect.
• You’ll thrive working in a challenging environment where no two days are the same.
• Your unique abilities and experiences will bring something great to our healthcare team.

Our values underpin what we care about as a health service, how we treat each other and our commitment to caring for the community. Diversity of ideas, skills, traditions and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply. We are committed to creating a diverse and inclusive workplace for our people and our community.